Joy: Premi & Fedeltà

Amazing, fast support from Esther and Tony - they answered my questions quickly, and were able to help me with the formatting of the pop up. The app is easy to set up and the free plan has lots of great features - we are hoping it will really engage with our customers and not only grow our store, but also our database and social following too. Thank you.

Recently had a small tech issue with our store, I spoke to Jasmine from support and she was super helpful, they got the issue fixed promptly.

Update: Had to contact Joy recently again about a modification for the widget display on certain pages. Esther and Toby were quick to get this sorted for us. Thanks!

The support is very good. Keep up the good work.

La aplicación es genial, tiene las funcionalidades básicas para arrancar con un programa de lealtad y se puede integrar a tu página de cuenta. ¡El equipo de soporte técnico es una maravilla! The app is great to start a loyalty program. A great thing is that it can be added to the Account Page to work as a self-service for clients. Support team is great too!

Avada was incredibly helpful with her swift and friendly responses, I had a few queries right from the onset but she was on hand to help with it all. I'm yet to see the app in full swing as my store launches next week, but the fantastic customer service has already placed my mind at ease and I'm pretty confident I'll be more than happy sticking with these guys.

I wanted an app which helped with customer retention. I already have a way to drive business from my marketplace sales channel to my website, but am looking for a simple way to reward and encourage the repeat customers I have. I clicked the chat icon to set up all features and remove branding and Marcus was very quick to respond and help with that. A very smooth and easy transaction.

Great app for rewards! I installed and uninstalled several different reward apps because most would only do part of what I wanted, but not everything. I love that this one connects with POS and online, so my customers can shop in store then redeem points online. Any questions I've had about using the app have been promptly answered, and support is kind and helpful. Definitely recommend.

We tried multiple different reward apps that had one issue after another before finally trying out Joy. We should have gone there first! This is a great app that integrates with our site AND the POS which was imperative to our business. Customer service is quick to respond and very helpful. We're saving money after switching from our original app and this app works better for us. Win win!

I have been using the free version for a couple years, it's perfect for my needs and the best thing is that support are super helpful. I set it up a while back and it just runs without me needing to do anything, however i recently upgrade my theme and lost the reward widget on my store. I logged into chat and between Pamela, Esther and Gideon we had everything sorted ASAP. Highly recommend!

Great app! Easy to install. This was the second site I installed it on and Candace was very helpful and got the staff to install the feature on every page when i couldn't do it myself. I love that you can customize the colors, so it matches the site them and fits in seamlessly. Another great app by Avada to help us obtain and retain customers! I look forward to more apps that your company releases

I was having a few challenges enabling and navigating the rewards program as it had been awhile since I had accessed the app. Juliana did a great job helping me get reacquainted with the app and made sure it was working properly on the website. She was very kind, patient, knowledgeable and responded very quickly to my questions. No problems with the app. I would recommend. Great customer service as well.