Joy: Premi & Fedeltà
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Amazing service. Sonny was brilliant and honestly deserves some credit. As a business owner I would want to know if one of my employees treated my customers the way I was helped by Sonny!
Brilliant app and worth every penny!
Hi KewbzUK,
Thank you for such wonderful feedback! I'll make sure Sonny gets the recognition he deserves - he'll be thrilled to hear this. We're committed to providing both exceptional service and a loyalty program that delivers real value for your business. Thanks for being with us for 10 months, and we're excited to keep supporting your success!
Warm regards,
The Joy Loyalty Team
Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.
Hi eCook,
Thank you for your wonderful review! We're delighted you're finding Joy to be such a complete loyalty solution. I'll make sure Damian knows how much you appreciated his perfect solution for your store's needs. We're committed to supporting merchants worldwide, and it's great to have you as part of our Joy family in Chile!
Warm regards,
The Joy Loyalty Team
Good functionality even on the free version. The customer service and tech support is very good. Abby was really helpful and managed to sort out the issue in a timely manner.
Hi The Life Cycle Design,
Thank you for your kind review! We're glad you're finding value in our free version's functionality. I'll make sure Abby knows how much you appreciated her timely help resolving your issue. We're committed to providing this level of support as you explore Joy's capabilities for your UK business!
Warm regards,
The Joy Loyalty Team
Very easy to use. Tech support is great. Thank you Sonny & Jasmine
Hana was super helpful helping me try to figure out an issue I was having. Issue is now resolved. Awesome help.
Hi VGMX,
Thanks so much for your kind words! I'm thrilled to hear Hana was able to help resolve your issue quickly. I'll be sure to pass along your appreciation to her. We're always here if you need anything else with your loyalty program!
Warm regards,
The Joy Loyalty Team
Hij laadt niet zoals het hoort. Er zijn dagen dat hij niet wilt opladen!
Hallo Mamma Latte Store-eigenaar,
Ik wilde even checken of alles nu goed werkt met de extensie sinds we die hebben geüpdatet volgens de nieuwste Shopify-vereisten.
Je had eerder aangegeven dat hij niet goed laadde en er dagen waren dat het helemaal niet werkte. We hebben je hierover al een follow-up gestuurd, maar nog niks teruggehoord. Dus ik dacht, ik stuur nog even een berichtje om te checken of het probleem nu is opgelost 😊
Laat je het weten als er nog iets niet goed werkt? Dan kijken we er natuurlijk graag opnieuw naar!
Groetjes,
Liz
Hana a été parfaite, d'une aide précieuse, le tchat est très réactif, je recommande vivement
Super application, facile à utiliser avec une prise en main rapide. Un support également très réactif, merci à Sonny pour son aide !
Hana helped me with all my questions in terms of which plan provides the features I were looking for such as tier memberships with different multiplier earn and redemption rates. Definitely a good app and great customer service.
Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars!
Thank you so much!
Hi Moo and Mai,
Thank you for such a wonderful review! I'm thrilled to hear our team has made your setup experience quick and smooth. I'll make sure Hana, Jasmine, Sonny, Doris, and Nicole all know they're "stars" in your eyes! We're committed to going above and beyond for all our merchants, and we're excited to support your loyalty journey in the UK from these early days. We're here whenever you need us!
Warm regards,
The Joy Loyalty Team
