Joy: メンバープログラム＆ポイントアプリ・ポイ活リワード
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (1,788)
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I’ve been using Joy for two weeks, and what has impressed me most is their incredibly responsive customer support—I usually receive a reply from a real person within five minutes. I’ve made many requests, and Joy’s technical team has been able to accommodate them all. Using this app gives me great confidence and peace of mind!
We run a leather handbag store and use Joy for our loyalty program. The earning and redeeming rules are flexible enough to build a sensible ladder of rewards, and the Ways to redeem block on the cart page makes redeeming obvious to customers instead of hiding it away inside a widget.
What earned the five stars is the support. Alyssa and Sonny replied within minutes, recorded short videos showing exactly what a customer sees at each step, went into our theme and added the cart block for us, and spotted that we had filled in the wrong field on one of our programs before it could do any harm.
If you are weighing up loyalty apps, this is a team that will not leave you alone with the documentation.
Thank you so much for this detailed review! We're glad the earning and redeeming rules gave you the flexibility to build a reward ladder that actually makes sense for your customers, and that the Ways to Redeem block on the cart page is doing its job of making redemption obvious.
We'll pass your kind words along to Alyssa and Sonny — catching that field error before it caused issues is exactly the kind of proactive support we aim for. Thanks for trusting Joy with your loyalty program, and welcome to the family!
App seems to work well and has lots of customization - possibly too much as it makes launching a bit more complex. The customer support has been excellent to work with though and I would recommend the app.
Thanks for the honest feedback! We know Joy's flexibility can mean more choices to make during setup, and we're always looking for ways to simplify the initial launch experience without cutting the customization that lets merchants build the program that fits them.
Really glad our support team could help smooth that out for you. If anything is still unclear as you keep customizing, our live chat team is always here to walk through it with you.
After trying a few other loyalty apps, I’m glad I switched to Joy. It offers all the essential features needed to run a professional rewards program without being overly complicated or expensive. The dashboard is intuitive, and I didn't need any coding knowledge to get it customized to match my brand's look. It works perfectly and doesn't slow down my site at all. Great app!
这个应用非常好用，有中文，日文等多个语言操作菜单。 费用又便宜 。技术服务团队也非常负责，有什么不明白的，都能及时回复。请大家多多尝试
We just switched to Joy Loyalty and so far it's been great! The price for what you get is exceptional. Some things on setup can be a bit confusing, but the customer service team has been very helpful. So far, I'd highly recommend.
Welcome aboard, and thank you for the kind words! We're glad Joy Loyalty is delivering great value for the price, and that our support team was able to help clear up the confusing parts of setup.
If anything comes up as you keep exploring the app, don't hesitate to reach out via live chat — we're happy to help you get the most out of it.
We use Joy and it has been great! Support has also been very helpful when needed. Lots of options for rewards for customers as well. Recommend! Also special thanks to Joyce, Jade, Alyssa, and Rosie on the team!
Es fácil de configurar, pero especialmente el apoyo de soporte para configurar de manera personalizada la aplicación en la tienda fue rápido y amable
This is a really great app and customer service is wonderful, fast and effective.
Audrey was a huge help to me – I’m completely happy with everything
