Judge.me Recensioni & UGC
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Recensioni (49.092)
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Judgeme has been really good for us, simple and great customer support. Needed to resolve a star rating issue for product grid and collection pages, customer support completed the job within 15 mins. Kudos!
When I ran into an issue, I contacted customer support through live chat, and they resolved it very quickly. The free version of this plugin is also great. I’ll try it out first and then consider upgrading to the paid version.
Assistenza molto veloce e risolutiva, gentile e professionale. Ottima esperienza.
It’s been a real pleasure working with the Judge.me app and its support team. We switched after discovering that our previous review app had stopped sending review requests, while still charging us $99 a month. Judge.me is truly the best review app for Shopify stores, and it costs a flat $15 a month, no matter how many requests you send. We use several of its review widgets throughout our store, and they look fantastic. The support team has been amazing with every question we’ve had. Thank you, Abderrahman, Mohamed, Yassine, Martin and everyone else!
The app itself is not terribly difficult to use, but also not intuitive if you are new to this type of thing. However, I just had a fantastic experience with customer service. I imported a bunch of legacy data into shopify and had to figure out how to not have those old orders receive requests for review. The customer service team was extremely helpful and it was not an intuitive fix, so i greatly needed and appreciated their assistance. I was very worried that customers would receive review requests on purchases they'd made four years ago! But thanks to the customer service desk, crisis was averted. I would give customer servcie 5 stars - just 4 for the user-friendliness of the app itself.
Das Tool lässt eigentlich keine Wünsche offen - und das für einen fairen Preis. Wir konnten nach Implementierung schnell einige hundert Bewertungen von älteren Bestellungen einsammeln. Es lässt sich wunderbar auf das eigene Design anpassen und auch die Verknüpfung zu Google Shopping ist ein großes Plus. On top noch ein sehr schneller Support, was will man mehr?
Sebastian was patient and clearly explained how the AI summary works, how to remove it without affecting my reviews, and the differences between the paid and free plans. I appreciated his support. My concern remains that the AI service sentiment doesn’t account for merchant replies or how a complaint was resolved.
Een prettige app voor het verzamelen en beheren van klantbeoordelingen. De klantenservice is behulpzaam en denkt mee bij ingewikkelde situaties. Uiteindelijk samen een goede oplossing gevonden.
Application d’avis complète, même avec le forfait gratuit : e-mails de demande d’avis personnalisables, import d’avis et affichage soigné sur les fiches produit. Le support est réactif : Yassine a mis à niveau mon widget d’avis en quelques minutes, sans que j’aie à toucher au code de mon thème. Je recommande.
無料プランの日本ユーザーです。
複数商品購入者のレビューで商品への紐づけが間違っていたので変更したく、チャットでサポート相談しました。日本語でのチャットだったので相談内容もスムーズに伝えることができ、担当者が状況確認後に商品の付け替えをすぐに対応いただきました。