Judge.me Product Reviews App

The app itself is not terribly difficult to use, but also not intuitive if you are new to this type of thing. However, I just had a fantastic experience with customer service. I imported a bunch of legacy data into shopify and had to figure out how to not have those old orders receive requests for review. The customer service team was extremely helpful and it was not an intuitive fix, so i greatly needed and appreciated their assistance. I was very worried that customers would receive review requests on purchases they'd made four years ago! But thanks to the customer service desk, crisis was averted. I would give customer servcie 5 stars - just 4 for the user-friendliness of the app itself.

Das Tool lässt eigentlich keine Wünsche offen - und das für einen fairen Preis. Wir konnten nach Implementierung schnell einige hundert Bewertungen von älteren Bestellungen einsammeln. Es lässt sich wunderbar auf das eigene Design anpassen und auch die Verknüpfung zu Google Shopping ist ein großes Plus. On top noch ein sehr schneller Support, was will man mehr?

Uso Judge.me per raccogliere e mostrare le recensioni nel mio negozio Shopify. App utile, con la possibilità per i clienti di aggiungere anche fotografie. Ho contattato l’assistenza per una foto che non compariva sul sito e ora è visibile correttamente. Sono soddisfatta dell’app.

Sebastian was patient and clearly explained how the AI summary works, how to remove it without affecting my reviews, and the differences between the paid and free plans. I appreciated his support. My concern remains that the AI service sentiment doesn’t account for merchant replies or how a complaint was resolved.

Een prettige app voor het verzamelen en beheren van klantbeoordelingen. De klantenservice is behulpzaam en denkt mee bij ingewikkelde situaties. Uiteindelijk samen een goede oplossing gevonden.

Application d’avis complète, même avec le forfait gratuit : e-mails de demande d’avis personnalisables, import d’avis et affichage soigné sur les fiches produit. Le support est réactif : Yassine a mis à niveau mon widget d’avis en quelques minutes, sans que j’aie à toucher au code de mon thème. Je recommande.

無料プランの日本ユーザーです。
複数商品購入者のレビューで商品への紐づけが間違っていたので変更したく、チャットでサポート相談しました。日本語でのチャットだったので相談内容もスムーズに伝えることができ、担当者が状況確認後に商品の付け替えをすぐに対応いただきました。

Judge.me support proved to be exceptionally efficient and hands-on. After granting collaborator access, their team quickly diagnosed a technical conflict between the widget's built-in microdata and the site's centralized JSON-LD schema. They correctly identified the duplicate setting, disabled the conflicting microdata without breaking the visual elements, and resolved the Google Rich Results error seamlessly. Fast, professional, and technically competent support.

Excellent App for Building Customer Trust!

Judge.me has been a great addition to our CoinGems store. It makes collecting and managing customer reviews simple and effective, helping us build trust and credibility with our customers.

The app is easy to use and provides a great way to showcase genuine customer feedback. It's a valuable tool for any eCommerce business looking to strengthen customer confidence and improve its online reputation.

Highly recommended!

Enjoying allowing customers to leave feedback for a small discount. It helps build trust with new customers and allow us to improve products with real time feedback