Junip Product Reviews App & AI

We've tried a few review apps and Junip blows them all away. Specifically we wanted a review app that worked with the look of our site and they deliver on this. Beyond that, their support is top tier, there is usually always a REAL HUMAN (like Stuart) to help you troubleshoot whatever is going on with any issues you may have. Additionaly they take your suggestions for improvement to heart. The back end is really easy to navigate and I love that there is a built in function to send customers a promo code post-review.

We selected Junip after considering many others (Yotpo, Okendo, Judge.me, and more) and are very happy with our decision. The platform is easy to use, easy to understand, and integrates well with all of the apps we need it to. On top of this, the level of support from the Junip team, even after launch, has exceeded our expectations and is so appreciated for a small team like ours.

Junip has been a game-changer for our Shopify store, especially after migrating from Okendo. Leah and the support team continue to impress with their responsiveness and exceptional ongoing support, always resolving any questions or issues quickly and efficiently. The platform itself is outstanding, with seamless onboarding, intuitive setup, a smooth request flow, and excellent customization options. Junip truly sets the standard for review platforms—highly recommend!

Good service, that provide great support.
+ Easy to set up
+ Great instruction
- Not so many options to customize styles from admin panel like email templates and product reviews section

The team have been responsive, quick to deal with requests and have recently changed their pricing plans to be a lot more competitive than the big boys. Along side the modern UI, and wide range of features like media incentives, Junip is a solid option for any store wanting a Reviews app and so far have had a great experience with them. They even sorted out a bug for older Android versions which even a certain big player hasn't sorted yet.

Junip was so fast and easy to install -- didn't even need a developer to help us with implementation! Love how simple, straightforward, and easy to use the backend was. Even migration of past reviews was a breeze. Awesome review app!

Junip is without a doubt the best and easiest (and best value) review platform there is.

We've tried them all (Yotpo, Okendo, Shopify free, etc.) and Junip beats them on every from: onboarding/setup, the actual request flow, price, support, integration ease, customization.

It's the only platform I ever recommend to founders/teams when they ask. So if you're considering the options, try Junip before everything else and you'll save a lot of time, headache, and money.

A few months we migrated over to Junip from our previous provider, and we have been very happy with not only the platform, but the customer service.

Malvina has been a godsend from the beginning. Onboarding was a breeze and any time I have any questions, Junip is great about providing support.

Additionally, we been continuing to increase our reviews anywhere from 100-200 a week, which has been great!

10/10 Would recommend.

We have been working with Junip for more than a year now and we couldn't be happier!
When we need some support or advice the team is always super reliable (reply times and feedback)
A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!

A full-featured review app with very reasonable pricing. Have used their support a few times and found them extremely helpful.

In particular we like and use:
- Review syndication from our B2C site to our B2B site
- Klaviyo email flows for review requests (including a review event in Klaviyo we can use)
- Product groupings/families for aggregating reviews
- Structured data on reviews like age and skin type for the reviewer
- Easy CSS customization

Overall, really solid and glad I made the switch about 2 years ago.