Junip Product Reviews App & AI
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We were previously on a larger, more expensive, Reviews & ratings platform and since the migration to Junip, I have nothing but great feedback! The team was responsive, attentive and was there every step of the way through onboarding and implementation. Their UI is great and their mobile responsive modal is a significant improvement to what we had previously. Great all around, would highly recommend!
Junip is EASILY the best option for collecting reviews on Shopify. It's largely the value they offer for their price, while giving a large chunk of the features I need. Integrations with Klaviyo, Google Ads, easy to use interface, great user experience -- all reason I love this software. The support team and owner are very smart and helpful. It is confusing how much competitors charge and how little you get.
The best customer service I have ever received from a review capture company. Marcus has been nothing but OUTSTANDING. He was even replying to me at 2 am making sure my review capture integration with Klavio and Attentive were active, he even went the extra mile and set them up for me. Very responsive, very caring, and very professional with the way they put your best interest first in the on boarding process. Thank you Marcus and Junip!
So far so good, transitioned from stamped, due to pricing and interface. Happy with the move so far. The interface is much more responsive and easy to use. Grouping product reviews actually WORKS unlike stamped.
Wish they had more display widgets so I could recreate some of the stuff I had with stamped, like email footer widget, just a widget on the homepage that shows total reviews and aggregate rating. I recreated it but had to do some hacky CSS and JS.
We have just started using Junip, initially there was a little bit of a glitch with the reviews appearing in our store this was due to the Shopify theme we have chosen, but support was super fast, very helpful, identified what the issue was straight away & fixed the problem very quickly. Our reviews were published on our product listings immediately, so far we are very happy, We can't wait until our customers start posting pics with their feedback.
Sonia...
Wow. I tested all the popular review apps over the span of a week and spent a total of 20 hours setting them up and customizing them. Junip is miles ahead of them all. From the intuitive and beautifully designed UI, to the feature set, and even the cost. As a user experience designer, working in tech for almost 20 years, I can confidently say the Junip team is full of talented designers (UX and UI), as well as engineers. This app is everything you want and nothing you don't. I 100% recommend it.
Best Shopify app experience I've ever had. From installation, to importing our 3,000+ reviews from Okendo, to customizing the way the reviews displayed on our site, the experience was seamless. Customer support is incredibly responsive, helped me get my reviews up and running in under an hour, and made small CSS tweaks to get things looking perfect. Functionality is the best I have experienced so far, especially the super easy option to group products together and share reviews across items. I've tried the other big apps out there and Yotpo and Okendo pale in comparison.
Friendly and modern user interface. Reviews on site are elegant and clear. The process was straightforward and the Klaviyo integration flawless. Our point of contact Marcus has been wonderful to work with. He's provided clear direction and has been with us ever step of the way to ensure that our transition from our old reviews platform has been smooth and painless. He's also helped setup specific flows and campaigns to capture particular customers that might have slipped through the cracks in the process. So far a wonderful investment into our business' customer experience.
We onboarded with Junip last month after switching over from a different provider for reviews. The transition has been super seamless, Marcus, Stuart, and the team are extremely helpful and responsive, they made sure every detail and question was taken care of. Junip is much easier to use and manage day to day, and the ability to send review request emails directly from our ESP is amazing. No annual contracts that lock you in either, pricing is friendly and much more flexible vs other providers. Given we're a young brand as well as Junip being relatively new too, we're excited to partner with a like-minded and entrepreneurial team!
I never realized a review app could be THIS good - you don't know what you're missing until you try Junip!
I used two other (popular) review apps for my shopify store - i did a lot of diligence comparing features, functionality, price, UI etc - they were very okay. But when I discovered Junip, I realized how GREAT a review platform can be, and my only regret is not having switched over sooner. The platform is so easy to use for both me and my customers. It offers a breadth of features and functionality that is incredibly helpful. The customer support is also unrivaled - they are there to support you every step of the way. The only thing i can say is -try it!