Junip Product Reviews App & AI

Junip have created one awesome review platform! We were quoted over £400 a month to implement Trust Pilot on our website. With the pricing options from Junip - it's a no brainer!

Likewise, we've spoken with other e-commerce brands who have implemented Yotpo and they've accrued hefty developer costs to implement & integrate on their Shopify builds. In comparison, we've got Junip up and running in less than 24 hours.

Junip integrates seamlessly on our site to personalise the front end. In the back-end, we've got total visibility to track key metrics and manage reviews.

Stuart & the team take customer support to the next level! They've gone out of their way to help us get up and running and they respond to support queries in MINUTES. I'm excited to see the features they'll roll out next on Junip.

Junip is excellent. We leverage SMS heavily as a brand, and I was surprised to find no other reviews product but Junip integrates with Postscript to allow us to request reviews via the same phone number our customers are already texting. It's a glaring gap that the Junip team has been wise to fill. Customer engagement with reviews has been great, and Junip provides a lot of power and flexibility in how customers are polled – rating custom traits along a scale, custom questions, etc. It's very well executed. There's less clarity that I'd like on how to customize the on-site embed css as a non-developer (we operate a headless store), and it would be helpful to have a resource that explained, say, all Junip classes and how to select them. That said, the team has been really responsive in helping us figure this out with personalized support. Onward and upward to Junip. Highly recommend.

Edit: still using Junip, it is hands down the best review app.

We have been using Junip for more than 6 months and are delighted with how it has been working for our shop. We switched to Junip from another app we had used for years, and the difference is striking. First, Junip's admin dashboard is incredibly intuitive, uncluttered, and easy to navigate. Second, it's super easy for the customers to leave a review at any point after a purchase (not just after an email prompt). Third, the customer service is absolutely stellar. Most questions we had were easily answered with a search through the help docs. What wasn't found in the docs was resolved by chat. The Junip team is friendly, capable, and super quick to reply via chat. Lastly, the cost is very reasonable. We switched to Junip because we wanted an app that was more user-friendly both for us and our customers, and liked that Junip is a small business with a small team - just like us. We got everything we hoped for and so much more!

Junip is great. Stuart and team were very helpful in getting us set up in a custom environment. We're enjoying the ease of setup and the simplicity of the backend.

We made the switch from stamped.io and this platform is lightyears ahead. The team made it extremely easy to make the switch. Huge thank you to Marcus for all of the amazing help. Highly recommended.

The perfect fit for our small business. Easy to integrate, easy to collect reviews (and UGC), mobile-friendly. When reaching out with a question, the team was very quick to respond and personable. Thanks, Junip!

The Junip team could not have been more helpful with the integration process of their app for our new Shopify store. They helped us migrate from one review platform to theirs and were so helpful along the way. The features of Junip are easy to use and seamless with our store. Additionally, they are continuing to roll out new features that are perfect for our needs. Highly recommend!!

We left a Yotpo for Junip and are extremely happy with the switch. Super simple integration for our developers, super simple UI for managing reviews as well as customizing reviews for different products and product categories. I'm always impressed with their support team as well. They recently helped me through a complicated problem involving other apps/vendors and I couldn't be happier with the support I received.

I tried both JudgeMe and YotPo before switching to Junip... Definitely not going back! Junip offers all the features you'd want in a reviews app, with an easy to navigate interface, easy user experience for customers, and much needed integrations (hello Klaviyo). They have very sensible, transparent pricing, and perhaps most importantly A+ support. Whenever I've reached out looking for a feature that didn't yet exist, but they agreed would be valuable, they added it - in a matter of days! Both Stuart and Marcus have been a delight to deal with and I just hope they decide to create more apps next.

The app is buttery smooth and the support responsive. I experienced zero friction tooling this service. I think this app is just as good as, or better than, other bloated product and store reviews apps such as Yotpo. I highly recommend this app.