Kaching Subscriptions App
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I decided to go with Kaching because it was reasonably priced for starting out AND it had other apps that it integrates easily with - I needed to be able to offer a subscription for a product that has volume discounts, as well as offer subscriptions for my other products. I also really liked the widget layout options for Kaching Subscriptions. It was easy to set up and works perfectly with GemPages. I reached out to the Support Team via chat a few times and have always received prompt responses and assistance. Most recently, Domantas helped me out with a joint bundle+subscription issue I was having. He was incredibly knowledgeable and guessed right away what was causing the issue. With his guidance, I corrected the issue in less than 5 minutes! I'm so glad I chose Kaching - it's been an all-around great experience so far! I also appreciate that they offer discounts for installing and using multiple Kaching apps.
Top tier app with top tier team support. Dominykas helped me setting up everything properly and was super patient and responsive along the way. Highly recommended!
Dominykas is helpful and made sure everything was working well. thank you sir
Dovydas and Dominykas are the real deal. They helped me set everything up from scratch, and the speed and quality of their work blew me away. But what really makes them stand out is how friendly and easy they are to work with. No ego, no rush, just genuine care and serious expertise. The service was top-notch from day one.
God og nem app
Great customer service experience!
Les doy una estrella porque no se les puede dar menos, la vinculación deja mucho que desear y el servicio de soporte el peor que he visto, no solo no reconocen que tienen una basura de aplicación, si no que no se disculpan en ningún momento por sus errores y además le echan la culpa a Shopify en todo momento. Por favor, si teneis la oportunidad no utiliceis una app de Kaching.
Hola!
Lamentamos mucho lo ocurrido, tu frustración es totalmente válida.
El problema específico que estás experimentando, donde el precio comparativo muestra un precio ya descontado en el checkout, es una limitación conocida de Shopify, sobre la cual ni Kaching Bundles ni Kaching Subscriptions tienen control.
Ya lo hemos reportado a Shopify, e incluso hay un hilo activo en la comunidad dándole seguimiento: https://community.shopify.dev/t/recurring-subtotal-line-misleading-price-hurts-conversions/19104/3?u=simposk
También entendemos tu comentario sobre la experiencia de soporte. Nuestra intención siempre es ser transparentes, pero sabemos que explicar una limitación de Shopify a veces puede sentirse como una forma de evadir responsabilidad, y lamentamos si dio esa impresión.
Ya nos pusimos en contacto contigo de forma privada, y nos alegra mucho ver que sigues con nosotros, esa confianza significa mucho para nosotros.
Aquí estamos cuando quieras hablar.
Erikas | Co-founder of Kaching Appz
Great support - Domantas was very good at guiding me though my issues. Fixed within 20 minutes well done Domantas
i had one problem with my subscriptions at the checkout. my discount wouldnt show up. Erikas helped me in 5 minutes and problem was solved.
thank you very much <3
Dominykas helped me very well. thanks to him. i recommend their service
