Kaching Subscriptions App
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We have recently made the switch from Skio to Kaching Subscriptions App given we already use a number of their other products and have been very impressed with them so far. Given the pricing and customisability it was a no brainer for us to migrate to this product too. Support is also fantastic compared to other providers with almost immediate responses 24/7, in particular Domantas is very helpful!
First of all this App functionality is amazing. Flawless. No problems. Secondly, if there is anything, customer service of Kaching is top notch espically "Dovydas" and his colleague "Domantas". They even worked with me to solve some problems that were supplier related (when product is pushed to the store). Not Kaching problem at all. Still Kaching staff worked me for sometime to solve the issue. Awesome support!
The subscription app is easy to use and meets my requirements! One of the best things is their customer support. Domantas was super helpful and helped me tweak the details. I highly recommend them!!! 5 stars!!
been helped very good, erikas was the merchant who helped me and had all the patience with my problems.
Sebastian is the goat!!!!
Can't display the correct price of subscriptions.
Also their chat support promised features that didn't even exist such as 'Selling Plan Groups'.
This app has no real differentiation or value than any other basic subscription app.
Hi there, thank you for the feedback and we're sorry the app didn't meet your expectations.
On the pricing display: we'd love to take a look - subscription pricing depends on a few theme and selling plan settings, and we can almost always get it sorted in a quick chat. Could you reach back out so we can dig in?
On "Selling Plan Groups": just to clarify, that suggestion didn't come from our team. Shopify's AI assistant (Sidekick) sometimes references native Shopify concepts that aren't part of every app's feature set, and we can see how that caused confusion. Apologies for the mixed signals - that's on us to communicate more clearly.
We'd genuinely like a chance to make this right. Our team is here whenever you'd like to revisit it.
Erikas | Co-founder of Kaching Appz
Erikas was relaly quick and easy to help with whatever was needed. Provided me with coding for dynamic buttons.
Domantas was amazing to work with. He walked me through the Kaching Subscriptions app, answered every question I had, and made everything feel simple and easy to understand. Highly recommend!
paul was so helpful
As context, I'm not "techy!" I have been using the Kaching Bundles and Subscriptions, and they make it really user friendly, even for a non-tech person. There are video to access, but let me tell you about Dominykas's Customer Service... it is genuinely THE BEST!!! The chat says someone will contact me within 30 minutes. I don't think I have waited more than 10 minutes before Dominykas is on the chat. I see something that I want to create, and can't figure it out on my own. I send a message with a screenshot of what I want, and no joke, within 15 minutes it is created and on my site! The absolute BEST part, not once have I felt like I should have been able to figure it out on my own. Dominykas says "let me take a look" and in 5 minutes, I get a message "how does that look?" (MIND BLOWN) It's absolutely PERFECT! And so friendly! I can't say enough about how it feels to have the kind of support Dominykas has shown. I'm sure everyone else is great too, but I've been lucky enough to have Dominykas help me. Just AWESOME!!! Thank you SO much!! -Tammy
