Kangaroo: Loyalty and Rewards

Kangaroo has been an excellent addition to our Shopify store. The app is intuitive, flexible, and straightforward to customize around our brand and customer base. Its integration with our POS system has been especially valuable, allowing us to offer a consistent loyalty experience whether customers shop online or in-store. Highly recommended for businesses looking to create a seamless rewards experience across both online and in-store shopping.

Kangaroo Loyalty has been a great addition to our business. It's easy to use, highly customizable, and has helped us strengthen customer engagement through rewards and loyalty campaigns. The support team is responsive, knowledgeable, and always ready to assist, making the overall experience seamless. Highly recommended for businesses looking to build lasting customer relationships.

We’ve had a great experience working with this app and team. The support has been outstanding, with excellent follow-up on any questions or needs we’ve had. It’s made a real difference in how we engage customers, and we’re glad we chose this solution. It’s practical, reliable, and truly adds value to our loyalty efforts. Definitely recommended!

the staff at kangaroo were very helpful from onboarding to a few years later whenever we have questions or need help setting up anything in the back end. Always friendly and quick to reply/implement a solution.

A great customer support. Thank you Theresa!

great support and helped me a lot to reach my goals on my website!

Amazing support and service from Kangaroo! Very professional, approachable, and incredibly responsive. We’ve had a consistently positive experience and would confidently recommend their services to others.

Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.

Something happened that disabled Shopify purchases from rewarding points to my customers. They were able to fix it, but couldn't tell me: A) When it happened. B) How many customers and transaction were affected. C) The timeframe this occured in. D) Why it even happened to begin with, or if it could happen again.

Their communication is vague, unhelpful, and did nothing to aid me or my customers in repairing the damage.

Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start.

A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.