Kite Discount, Free Gift, BOGO
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Very helpful service and the app has helped us increasing order value
I've been using this app as a free shipping widget and find it great to use. Unfortunately I've now encountered a calculation issue with it and while not fully resolved, I can say the staff were very responsive and did their absolute best to help me. I would like to keep using this app and feel hopeful improvements will continue to come
We use Kite at ArtyGifts to let customers choose a free art gift with their order, with different gift options available at different spending levels. It’s a lovely way to add a personal touch to the shopping experience.
A special thank you to Palak for her helpful support and patient guidance. I really appreciate the personal attention and the time taken to answer my questions!
Absolutely exceptional app and customer support – above and beyond in every way!
At Understatement, we had an incredibly complex discount setup with very specific requirements, and after looking for a solution, we simply couldn't find anything out there that would allow us to achieve what we needed. That was until we found this app!
Not only did they manage to make our setup possible, but they went above and beyond to find a solution that worked for us. What truly makes this experience stand out is their incredible dedication, flexibility, and genuine willingness to help. Instead of telling us that something wasn't possible, they took the time to understand our needs and actually made it happen!
And a HUGE special thank you to Sufia, who was an absolute superstar throughout the entire process! She was incredibly kind, patient, supportive, and genuinely invested in helping us. Her dedication and willingness to go the extra mile made all the difference. We honestly couldn't have asked for a better support experience.
An app can have great features, but it's the people behind it who make it truly exceptional. This team has completely exceeded our expectations and set a new standard for what outstanding customer support should look like.
We are beyond grateful for everything they've done for us. Finding a team that not only solves your problem but genuinely cares about making your vision possible is incredibly rare.
If you're considering this app, don't hesitate for a second. You're not just getting an amazing product, you're getting a team that truly cares about your success.
If we could give more than 5 stars, we would in a heartbeat! A massive THANK YOU to Sufia and the entire team!
Really happy with this app and the customer service! My support agent, Salaj, was super responsive and helped us find the perfect solution. The app gives us tons of flexibility for discount combinations, free gifts, and bulk promos. It has made managing promotions effortless for our store. Highly recommend!
Fantastic app with world class support!
We have been using this app for over a month now, and the experience has been excellent. The team has even made custom changes at no extra cost to better fit our sales process. Their chat support is incredibly responsive usually replying within just two minutes. We are already seeing a significant increase in sales from the bundle feature, and we’ve barely even scratched the surface of what this app can do. Highly recommended!
Really easy setup.
I just ploughed into it blindly and it did exactly what we needed it to.
Shopify wouldn't let us do a Buy X, get Y promo on a product which already had an amount off product discount. With Kite this was easy and possible.
Support were right there helping us to tweak and get it perfect.
Great App - Highly recommend.
Really happy with this app and especially with the customer service. The support team is responsive, helpful, and always willing to find a solution.
The app gives us a lot of flexibility to create different types of discounts, including multiple discount combinations, free gifts, and bulk discounts. It has been a great fit for our store and makes managing promotions much easier.
Highly recommended!
Nice robust discount/promotional app. That allows for multiple ways to give you customers unique discounts. Allowing to select specific SKUS (variants) vs the entire product for example. Simple widget placements automatically or if you want to customize.
Support is amazing, they answer almost immediately regardless of what time it is, and are extremely knowledgeable, willing to find a way to make things work if not available.
Customer service really helped me out during our free trial. A lot of companies don’t put much effort into supporting customers during a trial, but this team truly went above and beyond.
The app makes it incredibly easy to create discounts, offer free shipping, and more, which helps us provide a better experience for our customers. Highly recommend!