Recenze (1 246)
Zpřesnit
-
Podle hodnocení
Great app! We've been using Kiwi for a while and it makes managing size charts so much easier. Big thanks to the support team—especially Markson—for the fast replies and clear video guide. Everything’s working perfectly now. Highly recommend if you're running a fashion store!
Hey there RICHRADIQS and team!
We really appreciate the kind words! It's great to hear our app has made size chart management smoother for your store. We'll be sure to pass the shoutout to Markson. Glad the video guide helped get everything running just right, and thanks for the recommendation!
If you need help with anything else, you know where to reach us!
Sizing is critical for our business as Apparel is our largest selling category to cyclists, runners, swimmers and triathletes. Kiwi does a great job of ensuring every customer is able to find the best possible size in a super easy manner.
Hey there BUMSONTHESADDLE and team!
Thanks for the great review! We're thrilled our app is helping your customers confidently find the right fit, especially with sizing being so key in performance apparel. Really appreciate you highlighting its impact across your activewear categories.
If you need further assistance, please feel free to reach out!
Great support from the team in getting the Size Chart link positioned exactly how we wanted it on our PDP. Having Kiwi Size chart + the Recommender definitely helps reduce returns by helping my customers get their size right first time.
Great App
Hi there Inspired Garden Life and team!
Thanks so much for the kind words! We're glad our team could help get the size chart placed just right on your PDP. It's awesome to hear that combining Kiwi with the Recommender is helping your customers choose the right size and cutting down on returns.
Please let us know if you need help with anything else!
Kiwi size chart has been a game changer on my website. The format to build a chart that suits your store is super easy. Plus the help was on point when I needed a little extra hands on help to fix placement of the chart for me. 100% would recommend this size chat to anyone.
Hey there SERJ and team!
Thank you for sharing your experience! It's great to hear how much our app has helped streamline your store and that the support team was there when you needed a hand. Your recommendation means a lot and will surely help others looking for an easy, effective sizing solution.
If you need help with anything else, you know where to reach us!
We like Kiwi for its easy setup & ability to use our own designed template. It functioned well for us until this spring when something with the design broke within the app. The Kiwi team addressed our issue quickly only once we left a low-rated review. It ended up being a simple adjustment and our size guides are functioning as they once were, but it would have been a better experience had the team advised to update the sizing plugin when we surfaced the issue months ago. We will continue to use this app & hope for better communication if we run into anything again!
Hi team,
Thanks for flagging this. We're sorry to hear about the frustration. We checked and haven't received any recent tickets from you since April 16, so it's possible your latest messages didn't come through. One of our team members will be reaching out shortly to assist and make sure this gets resolved properly.
- Kiwi Management Team
We've had a great experience using Kiwi Size Chart & Recommender. It’s intuitive, easy to customize, and integrates seamlessly with our store on our product pages. Since implementing it, we've seen a drop in size-related returns and an increase in customer satisfaction. Highly recommend it to any business looking to streamline their sizing experience!
Hey there JJwinks and team!
Thanks for the fantastic feedback! It's great to hear that our app is making a real impact. Reducing size-related returns and improving customer satisfaction are exactly what we aim for. Glad the integration and customization were smooth for your team.
If you need help with anything else, please don't hesitate to reach out!
Great support from the team in getting the Size Chart link positioned exactly how I wanted it on my Product Page. Having Kiwi Size chart definitely helps reduce returns by helping my customers get their size right first time.
Hey there SLBMoto and team!
Thanks for the great review! We're glad the team could tailor the Size Chart placement to fit your vision and it's awesome to hear Kiwi is helping reduce returns.
If you need help with anything else, you know where to reach us!
Initially things started off positive. The person helping was responsive and tried to help, but when things were not working as planned, things shifted, responses lessened and then just stopped. I would check to see if any updates were happening on the site and things were happening but not for the better, mostly unsuccessful attempts to fix. Then I received it's working for me etc.(which was not the truth). Eventually, he explained based on a conflict from a different program my request couldn't happen the way I originally wanted, which was fine. Fast forwarding, he was able to make the alternate changes, but I only became aware of them because I kept checking to see if anything was happening. During that process he messed up a few things, and stopped communicating all together. In the end I just starting sending screenshots of how things looked. He eventually, put things back together, but had I not checked and started sending screenshots, I'm not sure what would have happened. Because things did workout in the end I'm leaving 3 stars, because there were honest attempts to support but somewhere along the line things took a drastic turn.
Hi Corporate Giggles and team,
Thanks for sharing such a detailed review. It's clear you were patient and proactive throughout a frustrating experience, and we genuinely regret that the communication fell short during a critical time. While it's good to hear things were ultimately resolved, your feedback highlights the importance of consistent follow-up, something we're actively helping the team improve. Your insights are a valuable reminder of where we can better support both merchants and their customers.
If you need further assistance or have additional questions, please don't hesitate to reach out to us!
The app is great, full of functions. But a bit complicated.
Also i found it's challenge to create the size calculated. Probably I havent tried hard enough to set up. Cost is high for small business.
Using free version, but looks brilliant and also support reacted on my question (Markos in my case) in few minutes with minor issue when we changed theme. Overall been with a guys for several years and I can only recommend it!
Hi SANYA team!
Thanks for the great feedback! It's fantastic to hear you've had such a smooth experience and that Markson was quick to assist. Long-term users like you help show the value of responsive support and reliable tools, even on the free plan.
Please don't hesitate to reach out if you need help with anything else!