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Podle hodnocení
Has never worked on my site. Contacted support and received replies but it seems like there's a disconnect between support and the actual developers who can fix the problem. Waited 4 days for it to be fixed, still no progress so I'll move on to another app instead of continuing to miss out on sales.
Hi Rob,
This is Sharky, Team Supervisor here at Kiwi Sizing.
I apologize for the problems you've encountered with our app. This is not the type of support experience we would like you to have, and I apologize for failing to meet your expectations.
I sent you an email so we can talk about how we can improve this situation. I know you've already uninstalled our app, but please know that if you give us a chance, we will do everything we can to resolve this as soon as possible.
Respectfully yours,
Sharky
Team Supervisor - Kiwi Sizing
very good helper!!
good
Thanks for giving Kiwi a try! We’re happy to know you’ve had a good experience.
fsf
Thanks for sharing your rating. We’re sorry your experience with Kiwi didn’t feel fully right. Someone from our management team has reached out by email to better understand what happened and help improve things for you.
- Kiwi Management team
excelente servicio de soporte, todo me solucionaron y me ayudaron en cada paso
excellent help
We’re glad our team could provide the help you needed! Thanks for choosing Kiwi.
good app, easy to configure, good response rate from customer support
It's great to hear it’s been easy to set up and running smoothly for you. We're glad our support team could be there when you needed it too, we’ll keep that responsiveness going!
Easy to use!
ziet er goed uit
great app, great customer service
We’re happy Kiwi has been working well for you and that our team could support you along the way. Thanks for sharing this!