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Thanks for the five stars, NotACivilian! It’s great to hear Kiwi felt easy right from the start.
Great experience and product.
I had an issue relocating the size chart link within several product pages that used a customization field.
I reached out to Kiwi's customer service and they resolved it within an hour.
That's amazing customer service!
Thank you so much for the detailed review!
We’re really happy to hear that everything was resolved quickly and that our team could help get the size chart placement sorted across your product pages. Providing fast and reliable support is something we truly care about, so this means a lot to us.
If you ever need anything else, we’re just a message away!
Extremely user-friendly, offering plenty of options — perfect even for sporting goods. Size charts can now be created effortlessly as a quick add-on.
Thank you for the wonderful feedback! 🙌 We’re thrilled to hear Kiwi is making it easy for you to create size charts — especially for sporting goods! It’s great to know the flexibility of the app is helping your store run smoother.
We've been using this app on multiple sites for many years and have found it to be buggy from time to time. Recently this has caused issues with the operation of our sites. Bugs happen from time to time, we understand that. However, the extremely disappointing and frustrating thing is the lack of assistance and communication from the app developers. We've had an open ticket for over 6 weeks that has not been resolved and now that ticket has been removed from the chat. Overall a very frustrating experience, still with no solution. Based on our recent experience, we cannot recommend this app.
Kiwi Size Chart has been a game changer for my store. It’s clean, super easy to set up, and helps customers pick the right size with zero confusion. The support team is amazing, Markson especially went above and beyond to help. Highly recommended!
That’s fantastic to hear — thank you so much for the wonderful feedback! 💪 We’re thrilled that Kiwi Size Chart has made such a difference for your store, and we’ll be sure to share your kind words with Markson. We really appreciate your support and recommendation!
As we are startup and low on budget so was looking for an option with Free Plan . Thanks to Kiwi our wish is fulfilled & if my Budget grows definitely will move to paid plan. In free plan Mostly features were provided, with lot of customisation and option. giving the full control to the user to decide on every component.
I couldn't work out how to move the Kiwi size chart on my product page, so I emailed support to ask for help & within a few minutes Markson from the support team had very kindly made the change for me.
Kiwi is a great product anyway, but this level of support makes it an absolute must for my business.
UPDATE: I've recently added another App to my product page & this had the effect of over-riding my Kiwi settings. Within a few minutes of telling Markson about the problem he'd fixed it. FANTASTIC service as always.
Hi Cool Teds and team!
Thanks for the amazing feedback! We're glad our app is working well for your business, and it's great to hear Markson was able to jump in and help so quickly. We're always here to make things easier for you!
Has lots of features and customer care is excellent. The application can be a bit tricky to use sometimes as there is so many settings, simplifying this would make things even better but overall a very good functioning app!
Hi House of Thobes and team!
Thanks for the great feedback! We're glad the features and support are working well for you. We hear you on the complexity, and the team is actively looking at ways to simplify the settings to make things even easier to navigate.
If you need any help, please feel free to reach out to us!
I love how easy it is to design and edit your size guide and add the elements you wish.
Had some questions regarding adding the guide to our template in Shopify but the service teams was most helpfull and fixed it right away.
I would reccoment Kiwi to others for sure!
Hey there Chopar team!
We really appreciate your thoughtful review! It’s great to hear the design flexibility stood out, and we’re glad the support team could quickly assist with your Shopify template. Thanks for the recommendation!
If you need help or have questions, you know where to reach us!
Moved to next plan -> decided it's not okay for us (not possible to translate fields from English).
Tried to move back after few minutes and it was not possible anymore.
Created lots of manual work for us without any real reason.
Thank you for the 5-star review SMF Essentials and team!