리뷰 (3,376)

전체 평점
4.7
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2026년 10월 10일

Great addition to my store. Easy to use, and the only thing that could make it better is if I used it more for email campaigns. I haven't done SMS yet, but I hope to try it out soon!

Golf Peg
미국
앱 사용 기간 8개월
답글 Klaviyo개 2026년 10월 13일

We appreciate the feedback and are glad the platform has been easy to use. We think you’ll love SMS when you get around to trying it out. Thank you!

2026년 10월 1일

It’s okay but when trying to cancel it makes it extremely hard. I deinstalled the app wanting to stop it, and got an email that it will automatically bill me due to maxing the amount of subscribers. Logging it to cancel the account it so challenging and I still don’t know if it’s cancelled properly.

The Little Rainbow Company Limited
뉴질랜드
앱 사용 기간 거의 3년
답글 Klaviyo개 2026년 10월 2일

We appreciate you for sharing this feedback regarding your experience with the cancellation process. A senior member of our Billing Support team has reached out to you directly to help confirm your account status and address your concerns.

2026년 10월 2일에 편집됨

Update: they made it right. Raised it to 5 stars.

One star. The software is fine. The company is the problem.

I run a resale shop. Part of my inventory is published adult art books and Japanese gravure cards. Legal, sold openly on every major marketplace. I sent one campaign that featured an item in that category, not knowing it conflicted with their acceptable use policy.

There was no warning. No takedown request. No do that again and we terminate. Compliance reviewed the account and ended it. The notice said that after a thorough review they would not be able to continue serving me. I was never asked to fix anything, because fixing it was never on the table.

That is the part worth knowing before you build here. Most platforms flag you first. Klaviyo does not. One violation, even an honest one, and you are packing up. You get 30 days to leave and no refund on time you already paid for.

I lost my flows, my templates, and my account access, and rebuilt my email setup elsewhere with no notice. If any part of your catalog sits near a line you have not read carefully, assume you get exactly one mistake.

Thrift Goblin
미국
앱 사용 기간 4개월
답글 Klaviyo개 2026년 9월 21일

Thank you for sharing this feedback. We’re sorry for the abruptness of our response and for the disruption it caused. Our Compliance team has followed up directly and we welcome the opportunity to review the details with you.

2026년 8월 30일

Ran an email campaign for the first time in Klaviyo. As I am new and building the list, even from a small campaign I got 2 conversions in 24 hours. Amazing! Klaviyo made it much simpler to send out the campaign!

Jyotish Threads
영국
앱 사용 기간 16일
답글 Klaviyo개 2026년 9월 4일

Thank you for sharing your experience. We're glad the platform made it easy to hit the ground running and that your first campaign delivered results!

2026년 8월 20일

We have been using Klaviyo for several years for email marketing and automation in our Shopify store, and overall we are very happy with it.

The platform is intuitive and easy to work with, and as a Shopify user I especially like that the structure and interface feel familiar. Even as a small business without a dedicated marketing team, I’m able to create campaigns, segments and automated flows myself.

There are lots of possibilities as you get deeper into the platform, and we continue to discover features that can make a real difference for our business. Most recently, we implemented Back in Stock notifications, which has already given us valuable insight into customer demand.

Klaviyo is a powerful tool, while still being manageable for a small webshop like ours

MiniJacobi
덴마크
앱 사용 기간 대략 4년
답글 Klaviyo개 2026년 8월 21일

Thank you for the kind words. We're especially glad to hear the Back in Stock notifications have already been delivering valuable insights for your business!

2026년 8월 20일

Klaviyo has been an excellent addition to our store. The platform is powerful, intuitive, and makes email/SMS automation feel effortless. Segmentation, flows, and reporting are all top‑tier. Support has been responsive and genuinely helpful whenever we’ve needed guidance. Highly recommended for any merchant serious about retention and growth.

Phillip J Gordon Digital Art Prints
오스트레일리아
앱 사용 기간 3개월
답글 Klaviyo개 2026년 8월 21일

We appreciate you highlighting our support team alongside the platform. We'll be sure to pass your kind words along. Thank you for the 5-star review!

2026년 8월 17일

Klaviyo is an important part of my business. From flows to newsletters to susbscriber segments it allows me to market to my customers and analyse the results.

It is expensive, but it makes me money so all good!

4MyEarth
오스트레일리아
앱 사용 기간 거의 4년
답글 Klaviyo개 2026년 8월 18일

Thank you for the honest review. We're glad Klaviyo has been making a positive impact on your business!

2026년 8월 18일

Out of all the marketing tools I've tried, Klaviyo stands out as the most reliable and efficient. The platform makes everything seamless, and the pricing is genuinely affordable. Absolutely love it.

Soluna Gems Creations
미국
앱 사용 기간 2개월
답글 Klaviyo개 2026년 8월 18일

We appreciate the feedback and are glad the platform has been delivering results!

2026년 8월 16일

Klaviyo is fantastic. Consolidated a lot of apps we were paying our for to Klaviyo for Email Marketing, Reviews, Sign-Up Forms, Flows etc and its been great for increasing revenue. Well worth it

The Box Supplements
영국
앱 사용 기간 6개월
답글 Klaviyo개 2026년 8월 18일

Thank you for sharing your experience. We're glad Klaviyo has been a straightforward and effective tool for your marketing efforts!

2026년 8월 16일

Una herramienta muy práctica y fácil de usar. La configuración de campañas, listas y plantillas es clara, y el seguimiento de resultados ayuda a entender rápidamente qué funciona. Hasta ahora, la experiencia ha sido muy positiva.

Golden Rose España
스페인
앱 사용 기간 3개월
답글 Klaviyo개 2026년 8월 18일

Agradecemos sus amables palabras y nos complace saber que la experiencia ha sido positiva hasta ahora. ¡Gracias por compartirlo!