Rezensionen (118)
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Most important App in DTC, let your customers tell you exactly why they buy and how they found you right after checkout
Easy tool to set up (love that!) and great support!
so far so good, we are gaining some good insight into our customers from our surveys.
Sid was super helpful and fast! He made the updates right away and everything looks perfect!
I am finding this app really useful in gathering valuable insights from our customers. Installation and survey set-up is easy, as it making updates to the surveys. I'd recommend.
Good company, good customer service. Provides great value for post purchase surveys.
Great for first-party data for decision-making. Support is stellar as well.
keeps logging me out inspite of successful payments and support takes aaaages to respond - even for super urgent issues.
Hey there! Apologies, we had a bug yesterday that caused this annoyance. It's fully resolved, but I'm very sorry. :(
In terms of response time, our team is based in the Americas so looks like that timezone difference got us. Emailing you to get you into Slack!
Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.
So far so good. Easy to use and effective way to learn more about our customers.