Avis (21)
Affiner
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Par note
A dependable tool for managing KYC requirements. The onboarding was simple, and the support team is professional and efficient.
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
Subject: Feature Request: Transition from Qualitative Labels to Quantitative Risk Brackets
Message:
I am currently using KYC | Know Your Customer to manage my order flow, but I find the current "High/Medium/Low" risk labels too broad for precise decision-making.
My store's average cancellation rate is 23.08%. When a customer is flagged as "Medium," I cannot distinguish if they have a 20% risk (near my average) or a 40% risk (double my average).
I request the implementation of 10% granular brackets:
0–10% (Safe)
11–20% (Below Average Risk)
21–30% (Average Risk)
...up to 90–100% (Critical Risk)
Having this level of precision would allow me to automate my fulfillment logic more effectively and reduce manual review time.
We’ve had a very positive experience with this KYC app. It works seamlessly, and the customer support is prompt and helpful.
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
KYC Know Your Customer is a very useful app for verifying customers and reducing fake or risky orders. Easy to set up and works smoothly. Support team is responsive and helpful.
Thank you for your feedback. We’re glad to hear the app helped with customer verification and reducing risky orders, and that setup and support met your expectations.
Easy to integrate and use. The support team is friendly, quick, and very supportive. KYC is a very helpful feature and a must have of every E commerce store!
Easy to integrate and use. The support team is friendly, quick, and very supportive.
Easy to use and very helpful in improving order authenticity.
Very helpful app for verifying customers quickly. Reduces fraud and builds trust. Highly recommended!
