Reviews (17)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 26, 2026

We’ve been using Kool WhatsApp Notifications for our Shopify store, and the experience has been really good so far.

The WhatsApp notifications are timely, reliable, and make it much easier to keep our customers updated about their orders.

For a growing e-commerce brand like ours, customer communication is extremely important, and Kool has made that part much simpler.

Good product, easy to use, and great support whenever we needed help.

Highly recommended for Shopify brands looking to improve their WhatsApp order notifications.

shuchi shop
India
3 months using the app
September 23, 2026

I really liked the product and their support experiences.

Looms Legacy
India
Over 2 years using the app
September 2, 2026

Excellent service and product

Optical Market
India
Over 2 years using the app
February 16, 2026

One of the best WhatsApp Business API message service providers. The ultimate benefit we’ve experienced is their timely support and hassle-free problem resolution. We have been very happy working with MageComp for the past two years.

Spyndell
India
About 3 years using the app
MageComp replied May 7, 2026

Hello Spyndell team,

Thank you so much for your wonderful feedback and continued trust in MageComp over the past two years!

We’re truly delighted to hear that you’ve had a great experience with our WhatsApp Business API services and support team.

Providing timely assistance and hassle-free solutions is always our priority, and your appreciation means a lot to us.

Best regards,
MageComp Team

October 24, 2024

We installed kool app for our notification and customer communication needs. We had some issues when we started using it, the team was very helpful and the customer service was very good. They solved the issue as soon as possible. The response time of the team is great - they are very quick to respond. They are also in contact with you via email and WhatsApp, so it makes it really easy to connect with the support team when support is needed. The app is perfect for our needs and we highly recommend Cool notification for all your notification and customer communication needs.

kore
Singapore
4 months using the app
MageComp replied October 25, 2024

Hello Rajani,

We appreciate you taking the time to leave this motivating review for KOOL app. Of course, your satisfaction is our top priority & it will be. Our team at MageComp constantly works to ensure that you have a positive experience with the app.

We are pleased to know that you are satisfied with our customer support service & cooperation. Wishing you a magical day filled with joy and success! Stay associated, tuned & connected with us.

Kind regards & thanks,
Vaibhav

February 10, 2026

Threre is no option to put more than 5 stars becuase i want to put 10 stars, i love the way they solve my issue and support team is so fast full credit goes to them i will higley recommand this app

thank you guys

plumbKart
India
9 days using the app
MageComp replied May 7, 2026

Hello plumbKart team,

Thank you so much for your incredibly kind words and amazing feedback!

We’re truly thrilled to hear how happy you are with our app and support team.

Your appreciation for our quick issue resolution and support means a lot to us, and the entire team is grateful for your trust and recommendation.

Feedback like yours motivates us to continue providing the best possible service.

Thank you once again for your wonderful support.

Best regards,
MageComp Team

January 23, 2026

So satisfied with the app performance & support team. really appriciated
Most affordable app

ThePhoneCart
India
6 months using the app
MageComp replied May 7, 2026

Hello ThePhoneCart team,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you’re satisfied with the app’s performance and our support team.

It’s also great to know that you found the app affordable and valuable for your store.

Your appreciation truly means a lot to us.

Warm regards,
MageComp Team

January 2, 2024

had some issues installing but the support team sorted it out easily. Product works perfectly for our use. Highly recommend this app.

Just Protein
South Africa
About 2 months using the app
MageComp replied January 4, 2024

Hello Just Protein Team,

Many thanks for sharing your feedback. We're glad that it's functioning as you expect & fulfilling your business needs.

Reach out to us anytime if you need any help or support. Always open to serving you better.

Best,
MageComp Shopify Team

Edited June 23, 2021

WhatsApp + SMS Notifications by magecomp is good company . app working good , best price , customer care service too good . I will recommend all friends .

laboratorydeal
India
5 days using the app
MageComp replied January 28, 2023

We acknowledge our gratitude for posting your honest feedback on our Shopify app. Please check our other apps and try them for your Shopify store.

Edited December 15, 2020

Promoviniles.com - Utilizo este app para mandar mensajes personalizados a mis clientes por WhatsApp al crear una orden y para hacerles saber la hora de llegada estimada de su pedido.
Me parece fácil de configurar y su costo beneficio me parece excelente.
En un momento tuve inconvenientes con la app y el equipo de soporte me ayudo, gracias! Recomiendo esta aplicación si deseas enviar mensajes personalizados por WhatsApp a tus clientes! -
Promoviniles.com - I use this app to send personalized messages to my clients by WhatsApp when creating an order and to let them know the estimated arrival time of their order.
I find it easy to configure and its cost benefit seems excellent.
At one point I had problems with the app and the support team helped me, thank you!
I recommend this application if you want to send personalized messages by WhatsApp to your clients!

Promo Viniles Panamá
Panama
4 months using the app
MageComp replied January 28, 2023

We're super-delighted after reading this review. We thank you for utilizing our Shopify products/plugins. We always get motivated to serve in the best way. Thanks again!!!