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Very useful app, easy to use with a great support service.
Glad to hear that you find the app useful and easy to work with. It’s also great to know that the support service has been helpful when needed. We appreciate you taking the time to share your experience.
We’ve been using Koongo for several years across multiple channels and it’s been absolutely reliable. Product feeds and order synchs run smoothly, updates are fast, and the app scales as our catalog grows. The real standout is the support team. Super responsive, proactive, and genuinely helpful with any edge case or marketplace nuance. If you need dependable feed management and a partner who actually cares, Koongo is a no-brainer. Pavel and Carlos - special thanks to you guys!
Thank you for being with us for so many years, it truly means a lot. We’re glad to hear everything is running smoothly and scaling with your growth.
We look forward to supporting your continued success across all your marketplaces.
We have been using Koongo for a couple of years now, and I'm very satisfied, particularly thanks to their incredible, quick, and professional service. Highly recommended!
We really appreciate you sharing your experience. It’s great to know Koongo has been supporting your business for years and that you’ve had a good experience with the team. Thanks as well for the recommendation.
Their support team is just outstanding. Their involvement and followup is something extraordinary. We worked with Raül to solve an complicated issue and he solved it in a matter of few days.
WAist of time , trop dur a gerer on ne comprends rien , rien nemarche 3 mois pour que mes produits ne se mettent pas bien sur amazon juste honteux fuyez
Hi there, we’re sorry you had this experience. Just to clarify, our support team responded to all your tickets in less than an hour and followed up several times, including four emails, unfortunately we never heard back from you. We’d be glad to continue helping you whenever you’re ready.
Great plug in and price structure. I've reviewed many and this one has the power and price combination. The support is helpful and knowledgable.
I recommend this app as the best I know for feeds.
We’re happy to hear you appreciate the power of the app, our support, and the pricing structure. As you know, Koongo uses dynamic pricing, so partners only pay for the resources they actually use, making it easy to scale as your business grows.
I use this app for six months now and I can say that it's a really great feed app.
Big choice of channels, possibility to add filters, easy to use and awesome team. Who needs more?
I do recommend this app.
We’re glad to hear Koongo has been delivering value over the past six months. With more than 500 supported marketplaces and advertising channels worldwide, we aim to give sellers the flexibility to expand wherever their customers are.
10/10 fast communication, good software
Very good customers service, thanks Carlos
Customer service is a real priority for us. We always aim to support our partners beyond plan limits whenever possible and together find solutions that keep everything running smoothly.
I used this software to sync with amazon it deleted all my variation on amazon. Beware do not use this app very bad customer service it took 24 hours for reply. Lost sales for second day
Thanks for your review. I'm sorry about the issue but it is not possible to adjust listing manually and automatically via API at the same time. The listing changes overwrite each other. Also, if your listings were adjusted manually in the past it was necessary to backup your Amazon listing before API connection adjustment.
I'm sorry but there was no 24-hour delay in reply, we started to help you to restore Amazon listing once the problem was reported, working on that also over the weekend.
