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We use the Koongo app to sync FBR stock and orders from Bol.com with Shopify. The app and the different feeds can be a bit confusing at first glance. But the support is great and through this support everything worked first time. For our use case, a very good app.
With many features available, the setup can feel a bit overwhelming at first. Glad to hear the support team could guide you through it and get everything running smoothly for your Bol.com integration with Shopify. Koongo also offers Bol repricing services and supports all Bol fulfilment methods, including FBB, FBM and VVB logistics.
Stuck to Koongo as one of the oldest customers because the App is fit for purpose, very reliable and backed with prompt customer service. It is highly recommended for sellers on single and multiple platforms as it features lots of popular channels.
Highly recommended.
Thanks for your nice review. We’re glad Koongo continues to deliver reliability and fast support for your business. It’s great to hear it works well whether selling on one platform or across multiple channels.
very helpful assistance from Raul who makes sure to reply by the end of each day and addresses all questions.
I personally still find it difficult to navigate and add filters on Koongo and need the assistance of support, however I am hoping that soon this process will become more user friendly.
Thanks for your review. We're now working on several improvements to make filtering, conditions and product data transformation much easier, it will be released pretty soon!
We use this app to sell on Amazon. As we are not very technical we did need support for the whole set-up. For us the chat support was not sufficient, so we ended up having a support call, which worked wonders for us. Once set-up it has worked to perfection. All the best, the COAX Copenhagen Girls
We understand that setting up Amazon integrations can feel complex, especially without a technical background. That’s why, when needed, we’re happy to arrange video support calls to guide you step by step and make sure everything is configured correctly. We appreciate your trust in Koongo.
Ottima app, di facile installazione e molto intuitiva.
Assistenza super, sempre gentile e disponibile. Grazie Raül, per la pazienza, professionalità e creatività !!! Excellent app, easy to install and very intuitive.
Super assistance, always kind and helpful. Thanks Raül, for your patience, professionalism and creativity !!!
We’re glad you find Koongo easy to install and intuitive to use. Creating a user-friendly interface is always a priority for us. We also appreciate your kind words about our support team, providing professional and patient assistance is what we strive for every day.
Koongo has helped us immensely with connecting to other marketplaces. They were always available for any questions, answered to all our calls when needed, and was very warm and friendly throughout the entire process. I would recommend them as they were able to solution for any problems that arose, and resolved any issues in a timely manner.
We’re glad Koongo helped you connect to new marketplaces and that our support team was there whenever you needed help. It’s great to hear we could assist quickly and resolve any issues along the way.
Very good app and an outstanding support (many thanks to Carlos, with his quick and very good support).
We use it especially for selling on Zalando. Koongo imports automatically all orders and returns to Shopify. Shopify knows exactly which article was sold and our finance software (Lexoffice) automatically creates and sends the invoice/credit note to the customer.
Highly recommended!
Thank you for the great feedback! It’s wonderful to hear that Koongo is helping streamline your workflow, especially with Zalando sales and the automatic synchronization of orders and returns with Shopify. Automating these processes — including accurate product tracking and smooth invoicing through your finance software — is exactly what Koongo is designed to support.
Koongo went above and beyond our expectations. They had provided an extraordinary support and service and allowed us to connect to marketplaces that were very picky with their requirements. Pavel and Raul are amazing guys with lots of patience and understanding. The tool is really easy to navigate through compared to other data feed tools. I would highly recommend Koongo! Thank you Raul and Pavel. The Runway Catalog team
We’re really glad we could help you connect to even the most demanding marketplaces and support you along the way. Thank you for relying on Koongo for your marketplace operations.
Setting this up isn't too difficult. I did need assistance at one point due to missing the fact that I had selected SKU, but don't use SKU in my shopify store. Koonga support was extremely helpful in assisting with locating the issue and it was a quick fix. Within minutes the products were showing in our product list on the marketplace. I really do like the ability to filter product out based on vendor or whatever you choose. Overall good app... would like to see additional marketplace integrations in the future.
Good to hear the setup was manageable and that our support team could quickly help resolve the SKU issue. Features like advanced product filtering, by vendor and other attributes, are designed to make feed management easier. We also appreciate the suggestion about additional marketplace integrations and will take it into account.
I was really scared to begin to work with the app as I was thinking that is sooo complicated. But it takes not so long time to orientate how it works. And what I liked very much - is the custom support. Very friendly, very professional and very patient. They are looking very focused to every detail and seeing very good what to optimise more. Big thanks to Carlos, that was for every little question ready to explain and answer. After understanding how to work with this app, it is really motivating to go on maximum marketplaces as all this integration of the shop is not scaring anymore. Helps to make a huge forward step in selling. Thank you!
We understand there can be a learning curve at the beginning, but we’re glad you found the interface user-friendly after getting started. It’s great to hear our support team could provide patient and professional assistance along the way.