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Efficient app and excellent customer service; they will patiently assist you all the way while setting up the connections.
Providing clear assistance during configuration is an important part of helping users get the most out of the platform, that's why we've an extensive knowledge base & video tutorials ready for our partners. We appreciate your feedback.
A very useful app with helpful and fast customer service. Very easy installation connected our store to Heureka.sk. Thank you!
We’re happy to hear the installation was easy and that you were able to connect your store to Heureka.sk smoothly. It’s also nice to know our support team could assist you quickly when needed.
Great app with fast experienced support. I recommend to try it if you are looking for marketplaces connection or just XML export.
It’s great to hear you value the fast and experienced support. Our goal is to make it easy to connect to marketplaces and manage XML, TXT, CSV or JSON files from one place.
Stellar customer service with a capital S! The Koongo team really take their time to get to the bottom of problems you encounter.
We’re proud to hear that our support made a strong impression. Our team is committed to thoroughly investigating every issue and providing reliable solutions, so your product feeds and marketplace integrations run smoothly.
could not offer support for a new customer as could not be bother to support, tried for 2 days with little help, would not recommend
We are sorry to hear about your recent experience with our support team. To ensure the necessary level of assistance, we require scheduling calls for non-urgent matters at least 24 hours ahead. If you wish to re-connect your store, we can arrange a meeting for tomorrow. We look forward to the opportunity to meet your expectations in the near future.
Great app to connect to a wide variety of marketplaces. Support are INCREDIBLY helpful to make changes and resolve any issues we may have
Thank you for your great feedback. We’re glad Koongo helps you connect to multiple marketplaces smoothly. We always aim to go beyond standard plan limits to ensure your integrations run flawlessly and your business continues to grow.
If you look for a feed marketing tool this app is what you need! Easy to setup and great support! I use it for bol.com and Amazon. Perfect app !
Great to hear Koongo is working well for your bol.com and Amazon integrations, and that the setup and support met your expectations.
We truly value long-term partnerships and look forward to supporting you and your growth for many years to come.
It takes a bit to get the know the tool. Once onboard, the tool is really simple to use! When you get stuck, there is a great support to cover you!
There can be a learning curve at the beginning, but once set up, Koongo is designed to be simple to use. Our support team is always available to help whenever needed.
The app works fantastic. Rally big tool. And, amazing support, even in Czech language, which is simply perfect. I recommend absolutely. Thank you!
Thank you for the great review! We’re really glad to hear that Koongo works well for you.
We especially appreciate your kind words about our support team. Providing fast and helpful support is very important to us, and we’re happy it made your experience even better.
Super application! Dès qu'il y a une erreur, le support est réactif! Personnalisation en fonction des besoins. SAV au top réactif et professionnel!!
It’s great to hear you value the responsive and professional support. We’re also pleased that the customization options help adapt Koongo to your needs.
