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It is a very helpful Shopify app for several marketplace product feed making and for custom product feed making is it perfect. The Support team is very quick and professional. So in total, I suggest this app for everyone.
We’re pleased to hear that Koongo is helping you create both marketplace and custom product feeds smoothly. It’s also great to know our support team has been quick and professional in assisting you. We appreciate your recommendation and your trust in Koongo.
Very useful tool, although a little complex and laborious. Once its potential is known with practice, it makes everyday life much easier. Used to its fullest, it's spectacular. Support is also very helpful and enlightening.
Thank you for sharing your experience. We understand the tool can feel a bit complex at first, but once you get familiar with its capabilities it can make daily work much much easier. We appreciate your kind words about the support team, let's keep working together.
Extremely easy to use, very reliable and relatively cheap compared to commission based integrators. It is extremely helpful in generating feeds quickly and once set up all new products are automatically added. Great customer support too!
It’s great to hear you find Koongo easy to use, reliable, and cost-effective compared to commission-based solutions. Features like automatic product updates and feed generation are designed to save time and simplify marketplace integrations. Good to know our support team was helpful as well...
We discovered Koongo and we must say that we can no longer do without it. Very versatile application and adaptable to the needs of the business. The customer care and help we have received from the team has been absolutely exceptional. Great!
Thank you for your feedback! We're glad to hear Koongo has become an essential tool for your business and that its flexibility meets your needs. It's also great to know you had such a positive experience with our support team.
using the app is a little bit confusing and I think it needs better UI. However, Customer service is really fast and efficient. Raul Navarro is very very helpful and super polite. I am still in the beginning stages of using Koongo but so far so good.
We understand the UI can feel overwhelming at first, as Koongo provides many features and resources. We’re continuously working on improving the interface and overall user experience, and our support team is always available if you need assistance.
Customer service is better than I ever experienced and Raul Navarro is fast and super helpful. I would recommend using this app to all my colleagues as this smooths things over and makes the integration with Miinto and Shopify easy and super plug and play!
We’re very happy to hear that the Shopify–Miinto integration is working smoothly for you. Our goal is to make marketplace connections straightforward, stable, and easy to manage from day one.
Thank you for your recommendation and for choosing Koongo for your integrations.
We use the Koongo app to sync FBR stock and orders from Bol.com with Shopify. The app and the different feeds can be a bit confusing at first glance. But the support is great and through this support everything worked first time. For our use case, a very good app.
With many features available, the setup can feel a bit overwhelming at first. Glad to hear the support team could guide you through it and get everything running smoothly for your Bol.com integration with Shopify. Koongo also offers Bol repricing services and supports all Bol fulfilment methods, including FBB, FBM and VVB logistics.
Stuck to Koongo as one of the oldest customers because the App is fit for purpose, very reliable and backed with prompt customer service. It is highly recommended for sellers on single and multiple platforms as it features lots of popular channels.
Highly recommended.
Thanks for your nice review. We’re glad Koongo continues to deliver reliability and fast support for your business. It’s great to hear it works well whether selling on one platform or across multiple channels.
very helpful assistance from Raul who makes sure to reply by the end of each day and addresses all questions.
I personally still find it difficult to navigate and add filters on Koongo and need the assistance of support, however I am hoping that soon this process will become more user friendly.
Thanks for your review. We're now working on several improvements to make filtering, conditions and product data transformation much easier, it will be released pretty soon!
We use this app to sell on Amazon. As we are not very technical we did need support for the whole set-up. For us the chat support was not sufficient, so we ended up having a support call, which worked wonders for us. Once set-up it has worked to perfection. All the best, the COAX Copenhagen Girls
We understand that setting up Amazon integrations can feel complex, especially without a technical background. That’s why, when needed, we’re happy to arrange video support calls to guide you step by step and make sure everything is configured correctly. We appreciate your trust in Koongo.
