K: WhatsApp Business, Voice AI
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Voice AI, Whatsapp chat & Abandoned Cart, support, WISMO, COD. Automate Ecommerce call with Voice AI
Kovax is the 24/7 AI agent for Shopify stores, powered by AI voice calls and WhatsApp. Recover abandoned carts and checkout sales, answer support and WISMO questions, confirm COD orders pre-dispatch to cut RTO, handle pre-sale inquiries, and automate any other workflow. Voice calls and WhatsApp lead every conversation, with SMS and email as backup. Build any flow with a no-code workflow builder, reach buyers in multilingual voices, and track analytics on every conversation.
- 100%+ More Recover abandoned carts with Voice AI + WhatsApp Advance Automation
- Reduce RTO by 70% Using our Voice AI + WhatsApp Advance Automation
- WhatsApp Automaton For Marketing Campaigns + Order Update + COD & Many Others
- Voice AI Calls with Advance Automaton For Inquiries, COD, WISMO & Custom Agent
- Many other advance feature & Automaton help you to setup everything easily.
Languages
Czech, Danish, German, Spanish, French, Hindi, Italian, Japanese, Dutch, Korean, Polish, Turkish, Chinese (Simplified), Swedish, Portuguese (Portugal), and English
Works with
- Checkout
- Shopify Flow
- Shopify Admin
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Free to Install (No Plan Needed)
- Book Demo
- Don't have to buy plan right away
Starter
$49.99 / month
Usage-Based Charges: AI Calls, WhatsApp, SMS & Email
Features
- Outbound + inbound AI voice calls
- WhatsApp, SMS, Email & Voice inbox
- Broadcast campaigns + prebuilt flows
- 5 automations / workflows
- 3 team seats, 1 support number
- Call analytics, recording + transcript
- Canned responses / quick flows
30-day free trial
Growth
$199.99 / month
Usage-Based Charges: AI Calls, WhatsApp, SMS & Email
Features
- Everything in Starter, plus:
- Multichannel journeys + drip flows
- Knowledge base, product & order lookup
- Call transfer + support routing
- 20 automations / workflows
- 10 team seats, 3 support numbers
- Instagram channel included
- Priority support
30-day free trial
Ultimate
$399.99 / month
Usage-Based Charges: AI Calls, WhatsApp, SMS & Email
Features
- Everything in Growth, plus:
- 50 automations / workflows
- 25 team seats, 10 support numbers
- Full KB, product search, order lookup
- Call transfer + advanced routing
- Call analytics + transcript export
- High-priority support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This App is one of the best app in app store. We have been able to manage over 1000 calls in short time using Ai agents to handle many various tasks that humanly impossible to handle. Managing store calls, address checks, abandoned checkouts, and payment reminders used to take up way too much time. Having these agents run in parallel boosted our conversions while saving us tons of effort daily. The support team have been amazing and instantly available to address all our customization requests. Highly recommend this app.
Recovers abandoned checkouts via omnichannel automation and handles store inquiry calls on autopilot. Clear jump in conversions and immediate ROI without extra support staff.
Have recently onboarded with kovax. My customer handling is now quite optimised and is managed completely automated. Best part is they did complete customisation according to my customer's need.
Support
App support provided by Kovax.
Resources
Launched
September 30, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, custom data, Shopify admin, other data
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Edit customers
Browsing behavior, customer data
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Edit products
Inventory, product listings, products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days, returns
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Edit discounts
Discount codes and promotions
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Edit store analytics
Reports, web pixels
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Edit Online Store
Online Store pages, theme
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Edit custom data
Metaobject definitions, metaobjects
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Edit Shopify admin
Files
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Edit other data
Locations, publications of products on sales channels, Online Store navigation
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