Etsy, Facebook, Amazon Reviews
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MOST IMPORTANT* This app is super slow to load on the product page and it greatly affects the entire product page loading speed. I recommend staying away from this app. Plus hey change the way the reviews look on your website frequently and you get no heads up whatsoever.
We’re sorry to hear about the frustration you experienced with loading speed and unexpected changes.
Since your review, we’ve worked hard to improve performance on product pages and to communicate updates more clearly before they go live. Your feedback helped us identify these areas, and we’re committed to keeping Kudobuzz fast, stable, and transparent moving forward.
1) Hard to navigate. Can't find BILLING, CURRENT PLAN I'M ON, EXPORT REVIEWS. Please make these easier to find. 2) Exported reviews from Etsy but only placed them in General Business Reviews and didn't place them Per Product. Very useless. 3) Doesn't allow export of reviews gained from social channels (in my case, Etsy) which is a highly important feature. Overall, not worth the cost or even for free.
Kaya, I really appreciate this honest feedback, and you're right. Billing, current plan, and export reviews should be easy to find, not a treasure hunt. 🗺️ And importing Etsy reviews only as General Business Reviews instead of Per Product? That's not useful at all. Neither is locking social channel exports.
We hear you, and we're sharing this with our product team. Thank you for being direct; it helps us improve.
I really like this app and what it has enabled me to do. Putting my reviews up on product pages with the star rating next to the product title too (with a little theme editing).
It does however have one major drawback. To publish reviews to product pages you have to manually type the exact product title. When you have over 400 products this is a massive time consuming process. Please please introduce a drop down menu where you can select products or a search function.
Conclusion-
- great app, does what it says it does
- way too clunky, needs streamlining
- I would 100% recommend this app to shops with fewer products
Oof, manually typing exact product titles for over 400 products? That's not a minor inconvenience; that's a nightmare.
You're absolutely right, and we hear you loud and clear. PLEASE PLEASE noted (we saw that coming). We're sharing this with our product team. Thank you for being patient with us while you grow!
definitely helpful!
Thank you for your review.
Superb app!
Thank you for your feedback! Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
great support team always answers
Thank you for your feedback on our app and customer service. Your appreciation means a lot to us, and we're here whenever you need further assistance. Thanks again for choosing Kudobuzz!
Most of the app works well but when to upgrade to get more features. That don't work very well you are stuck dealing what a chat bot that is no help. And they are closed most of the time..
We appreciate your reaching out to Kudobuzz customer support. Please note that our live chat is presently unavailable, as it is outside of our regular working hours.
You are welcome to leave your message below, or if you prefer immediate assistance, we recommend consulting our helpful guide at https://support.kudobuzz.com. Additionally, if you could provide your contact number and specify the most suitable time for us to contact you, we will do our best to accommodate your needs.
Thank you for your understanding and patience. We look forward to assisting you as soon as possible!
Hello! I'm sorry our working hours don't align with your availability. Please feel free to leave us a message via live chat or email at hello@kudobuzz.com with your concerns, and we'll respond during office hours.
Just what we needed. Easy to use and helps with buyer confidence. Spot on!
Short, sweet, and spot on. 🎯 Easy to use + buyer confidence = the dream team. Thank you, Itzoo!
best review app for shopify so far. review button looks cool but it takes awhile to load. keep it up.
Best review app for Shopify so far? We'll take it! 🏆 Noted on the load time; we're always working to get faster. Thanks for sticking with us!
So far, So good. It is not overtly in the customers face. Just out of the way enough to be really practical!
