Kustomer
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Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
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Langues
anglais, français, allemand, italien, portugais (Brésil), portugais (Portugal), espagnol, chinois (traditionnel), chinois (simplifié), et japonais
Fonctionne avec
- Processus de paiement
- 40+ Integrations
- Aircall
- ChannelReply
- Klaivyo
- Loop
- Recharge
Catégories
Messagerie en temps réel
Réponses automatisées
Automatisation des flux de travail
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
Les frais externes peuvent être facturés par Kustomer séparément de votre facture Shopify. En savoir plus
From $89 per month
Installation gratuite
From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate
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Tous les frais sont facturés en USD. Voir toutes les options de tarification
Avis (24)
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Kustomer has been a game-changer for our customer support team. The seamless integration with Shopify means we can view order history, customer details, and interactions all in one place—without switching tabs. It’s intuitive, fast, and has helped us resolve issues more efficiently. Our team loves how customizable the platform is, and our customers are noticing the difference in response time and personalization. Highly recommend for any Shopify-based business looking to level up their support experience!
We've been using Kustomer for years, and it's very easy to connect all our data and provide it to our agents on one screen. That's incredibly simple, the way our agents can handle cases and customer behavior/information.
We have abandoned another very popular CSR system in Kustomer's favour, which was a great decision.
This app is flexible, tech support is always here for you, and new features are added constantly. Starting with filters and automation and ending with a smart chatbot (integrated into Shopify in the blink of an eye), we enjoy working with it.
Strongly recommend for all Shopify sellers. You should try, and you will never want anything else.
Assistance
L’assistance pour l’appli est assurée par Kustomer.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
29 avril 2020
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