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借助 Kustomer 的 AI CRM 彻底改变支持服务。获取深度洞察，打造卓越的客户体验。
Kustomer 的 AI CRM 改变了商家与客户互动的方式。它非常适合电子商务和零售业，可提供客户数据的全局视图，精简跨渠道支持流程。此应用可加深对客户的了解，从而带来个性化体验。它简化了客户咨询、订单和反馈的管理工作，使运营更加高效。非常适合旨在提升客户服务质量和响应能力的商家。Kustomer 是一款以客户为中心的支持服务解决方案。
- 通过 Shopify 数据集成提供客户订单的完整视图
- 直接从 Kustomer 时间轴进行订单退款/取消操作
- 在 Kustomer 中高效访问和搜索订单数据
- 通过快捷方式动态自定义消息
- 使用聊天机器人模板自动进行更新
包含自动翻译的文本
语言
英语， 法语， 德语， 意大利语， 葡萄牙语（巴西）， 葡萄牙语（葡萄牙）， 西班牙语， 繁体中文， 简体中文，以及 日语
适配以下产品：
- 结账
- 40+ Integrations
- Aircall
- ChannelReply
- Klaivyo
- Loop
- Recharge
Kustomer has been a game-changer for our customer support team. The seamless integration with Shopify means we can view order history, customer details, and interactions all in one place—without switching tabs. It’s intuitive, fast, and has helped us resolve issues more efficiently. Our team loves how customizable the platform is, and our customers are noticing the difference in response time and personalization. Highly recommend for any Shopify-based business looking to level up their support experience!
We've been using Kustomer for years, and it's very easy to connect all our data and provide it to our agents on one screen. That's incredibly simple, the way our agents can handle cases and customer behavior/information.
We have abandoned another very popular CSR system in Kustomer's favour, which was a great decision.
This app is flexible, tech support is always here for you, and new features are added constantly. Starting with filters and automation and ending with a smart chatbot (integrated into Shopify in the blink of an eye), we enjoy working with it.
Strongly recommend for all Shopify sellers. You should try, and you will never want anything else.
支持
应用支持由 Kustomer 提供。
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