主要圖片圖庫
透過 Kustomer 的 AI CRM 徹底改變支援服務。獲得深入洞察，打造卓越的顧客體驗。
Kustomer 的 AI CRM 徹底改變了商家與顧客互動的方式。這是電子商務與零售業的理想選擇，能提供顧客資料的全面視圖，簡化跨通路的支援服務。此應用程式可加深對顧客的瞭解，帶來個人化的體驗。它能簡化顧客查詢、訂單和回饋的管理流程，提升營運效率。非常適合旨在提升顧客服務品質與回應速度的商家。Kustomer 是以顧客為中心的支援解決方案。
- 透過 Shopify 資料整合全面檢視顧客訂單
- 直接在 Kustomer 時間軸進行訂單退款/取消
- 在 Kustomer 中高效率存取與搜尋訂單資料
- 使用捷徑動態自訂訊息
- 使用聊天機器人範本自動更新
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語言
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可與以下項目搭配使用
- 結帳頁面
- 40+ Integrations
- Aircall
- ChannelReply
- Klaivyo
- Loop
- Recharge
Kustomer has been a game-changer for our customer support team. The seamless integration with Shopify means we can view order history, customer details, and interactions all in one place—without switching tabs. It’s intuitive, fast, and has helped us resolve issues more efficiently. Our team loves how customizable the platform is, and our customers are noticing the difference in response time and personalization. Highly recommend for any Shopify-based business looking to level up their support experience!
We've been using Kustomer for years, and it's very easy to connect all our data and provide it to our agents on one screen. That's incredibly simple, the way our agents can handle cases and customer behavior/information.
We have abandoned another very popular CSR system in Kustomer's favour, which was a great decision.
This app is flexible, tech support is always here for you, and new features are added constantly. Starting with filters and automation and ending with a smart chatbot (integrated into Shopify in the blink of an eye), we enjoy working with it.
Strongly recommend for all Shopify sellers. You should try, and you will never want anything else.
支援服務
App 支援由 Kustomer 提供。
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