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Add an EU withdrawal button for Directive 2023/2673. Use a no-login form with email confirmation.
EU Directive 2023/2673 requires an electronic withdrawal function for online stores. LabX adds a dedicated withdrawal button and two-step form without requiring customer login. Customers can find their order, select items, submit a declaration, and receive an email confirmation. Merchants can review requests, track deadlines, accept or reject declarations, issue refunds, send status emails, and keep an audit trail. Customize the button, form, audience, and email templates from one dashboard.`
- Add an EU withdrawal button and two-step form with no login required
- Send automatic confirmation and outcome emails to customers
- Review, accept, reject, and refund requests from one dashboard
- Track refund deadlines and keep a complete record of every request
- Customize the button, form, eligible audience, and email templates
Languages
English
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Support
App support provided by LabX.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders, Online Store
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View customers
Customer data
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Edit orders
All order history for the last 60 days
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View Online Store
Theme
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