LAI Product Reviews App

Excellent support from the LAI Reviews team! I reported an issue with the navigation arrows in our homepage reviews section, and Emily and the tech team looked into it right away. They clearly explained how the widget works and quickly fixed the arrows showing on reviews with only one image, across all 3 of my stores. Friendly, patient, and fast. Highly recommend this app and its support team!

I have been using this app for a while now. It works well and has many functions and widgets that help in conversion. It can get a little difficult to understand because of all the options, but the customer support team is always there to help and provide excellent service. Overall I would recommend.

Great app. Works well, and customer support is so quick and friendly. Really helpful when I was struggling to figure out how to add star ratings to a specific part of my web page. Highly recommend!

"The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. And it still shows the stars but they are "The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."out You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."

UPDATE:

The support team reached out and pointed out a setting I had missed—and it totally solved the issue! Now, the empty stars are hidden so the store looks clean, new customers can now easily leave reviews for products with 0 reviews,

The whole fix/clarification took just a couple of days, and I am genuinely impressed by their quick and helpful customer service. Upgrading my rating to 5 stars!

Excellent support from the LAI Reviews team! I reported an issue with the navigation arrows in our homepage reviews section, and Emily and the tech team looked into it right away. They clearly explained how the widget works and quickly fixed the arrows showing on reviews with only one image, across all 3 of my stores. Friendly, patient, and fast. Highly recommend this app and its support team!

Complete review app, many widgets and customizations available to match the store themes. Customer service is quick and responsive. Easy to set up and to import reviews. Absolutely a must have, recommended!

Very easy to install and get going. I was immediately engaged by their support team, and Doris quickly found answer to my questions and even made an adjustment I needed in the backend. I really appreciated the quick and simple activation, and the immediate assistance without having to stop what I was doing to make it work. Thank you Doris!

AMAZING app! i have been looking for an app with these features for SO long! it was very easy to set up and the customer service is amazing!!!

very quick at helping and rectifying any issues :)

I found the support team to be really friendly and helpful. Thank you.