LAI Product Reviews App

Doris a été d'une grande aide. Merci

Excellent support from the LAI Reviews team! I reported an issue with the navigation arrows in our homepage reviews section, and Emily and the tech team looked into it right away. They clearly explained how the widget works and quickly fixed the arrows showing on reviews with only one image, across all 3 of my stores. Friendly, patient, and fast. Highly recommend this app and its support team!

L'application fonctionne extrêmement bien sur Shopify et son utilisation est simple. Elle permet de se sentir plus proche de ses clients. L'assistance est très réactive et propose facilement son aide.

I have been using this app for a while now. It works well and has many functions and widgets that help in conversion. It can get a little difficult to understand because of all the options, but the customer support team is always there to help and provide excellent service. Overall I would recommend.

Great app. Works well, and customer support is so quick and friendly. Really helpful when I was struggling to figure out how to add star ratings to a specific part of my web page. Highly recommend!

Une application indispensable! La personnalisation des widgets est excellente et l'affichage des avis sur les fiches produits est très professionnel. Le support client est également réactif et toujours prêt à aider

"The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. And it still shows the stars but they are "The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."out You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."

UPDATE:

The support team reached out and pointed out a setting I had missed—and it totally solved the issue! Now, the empty stars are hidden so the store looks clean, new customers can now easily leave reviews for products with 0 reviews,

The whole fix/clarification took just a couple of days, and I am genuinely impressed by their quick and helpful customer service. Upgrading my rating to 5 stars!

Excellent support from the LAI Reviews team! I reported an issue with the navigation arrows in our homepage reviews section, and Emily and the tech team looked into it right away. They clearly explained how the widget works and quickly fixed the arrows showing on reviews with only one image, across all 3 of my stores. Friendly, patient, and fast. Highly recommend this app and its support team!

Application facile à utiliser et assistance très réactive par chat
Merci à Doris

LAI Product Reviews is a wonderful app with excellent customer service! Lia was incredibly patient and helpful, taking the time to explain everything and walk me through all the customization options. She answered my questions clearly and helped me get everything looking the way I wanted for my store. I really appreciate her attention to detail and friendly support. Very happy with the app and the service—highly recommended!