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Absolutely the most amazing support service ever! Shout out to Sabrina! She is absolutely amazing, goes above and beyond, and should get a freaking raise right now. Look, when you start working with different apps and trying to make everything play nicely together, things somethings don't work right away. To everyone out there running into issues. The problem can be with this app, another app, the Theme you're using, Shopify, etc. It can be a bunch of different stuff. That's exactly what happened with us. And then there is also the fact that the developers we used in India had no clue how to solve the translation errors. Here comes Sabrina from support, who with the patience of a nun, helped me out despite the fact that the problem was not a Langify-caused issue. She was right in pointing that out, but also was kind enough to point me in the right direction to fix the issue. I have zero coding experience, but anyone who is smart and/or brave enough to start a webshop can figure this out. It cost me an hour or two to scan through the code, find the missing language fields, add in the new fields and translations, and get everything working fine. My advice to everyone running into issues. 1. Take a deep breath. Relax. The problems are solvable. 2. Contact support and ask them nicely for help. Yes, they may say that the problem is not caused by Langify, and they are probably right. 3. Ask them nicely (see what I'm doing here...) to help you solve the issue. They can point you in the right direction and even give you a quick example of what you need to do. 4. Take another deep breath, open the code, find the missing lines and add/replace what is needed. 5. Save, close, and feel like a freaking king, because you just did your first coding. 6. Open a beer and relax. Kidding aside, the support folks are super helpful. Keep your cool and you will get things done. Trust this is helpful. Dennis
V2 Rocks ! Guys, trust me, I tried them all and realise there is 2 categories of app (and wish I had someone telling that in a review !)
1. Apps that will send the info of your page to a server first, then translate it, and then send it back to your website. They are slow, limited and it is very difficult to customise bad translations.
2. Then you have apps such as Langify that offer a translation using Shopify API and so translate your website ...on your Shopify server. It is fast and full of bonuses.
I mean if you read this review, it is because you need to translate your website, and let's admit , it suck as you may not speak the other languages and you have to redo the job a 2nd time...not exciting.
I am going to give you two reasons to install at this app. I am saving you time guys :
- Cool you want to translate your pages...but what about the clients' email notifications ? Did you thought about them? I didn't it immediately and realised it too late ahahah Langify is doing it for you and in 2s.
- You are using some custom apps like Bold Loyalty program etc. These kind of apps are tricky because not displayed on your pages directly so other translation apps won't see the text. I discover that Langify is offering a custom translation feature where you can type the text to translate and it will do the job. Easy !
Pricing is also top of the pop. It cost me less than $20 in extra credits to translate my website in German and English. I mean it is nothing, especially when you know that com agencies will charge you a minimum of $5,000 to prepare a non-shopify website for just a 2nd language (and you still have to do the translation).
Support is also very reactive. You may need them if some apps a tricky to translate but to be honest, they can go chilled out on island somewhere and drink cocktails as their app is working perfectly and is self sufficient :) :) Take my $20 guys and have drink for me, you have done an amazing job with this V2 of the app !!
Forget the wingers in other reviews : v2 is what you need, v2 is fully integrated to Shopify and v2 is fast, super fast because... it is your Shopify server, it is Shopify translation at the end. Simple.
I use this app for my website that is bilingual and it's amazing!
Plus the support team is on point!
The app is a little slow but damn, they've a VERY fast and VERY efficient support team! Recommended.
Great support service, able to provide solution within 24 hours. Overall the app is very easy to use.
Amazing customer service, very helpful! The support team is quick and efficient :) User friendly app!
Using Langify app to translate our site to Lithuanian. Great app and amazing support! 100% recommend!
Customer service was great. If you need translation app for your store, I strongly recommend this app.
We enjoyed the excellent support and do reccomend this app! It is very helpful and easy to work with!
Tony from the support team was very quick to reply and gave just the right solutions that we needed :)