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The app itself is very solid and useful. Easy to use and great value for money. You can unlock entire new markets for just a small amount of money each month!! Very responsive and successful support service. But where Langify really shines it's the customer service!! We would give 6 stars for that. Quick, to the point, friendly and useful. Absolutely amazing, thanks guys!!
Non-efficient customer support. I tried to uninstall the app and it did not remove all their code. After I contacted them they told me no code was left and that was not true and later they have also realized that. They told me to reinstall the app, then to uninstall, then to install again (I have lost hours with this) I still do not have my problem solved and no reply for over 5 hours.
The Langify app works very well and digs deep to find things that need translations. Most system messages already have translations, so I only had to review them and update the custom messages and product descriptions.
There were a couple of things that didn't work right for me, but the support team were very patient and persistent to understand my needs and find or develop solutions. Great job!
Works really smoothly, you can get all parts of your store translated in a structured and organized way. Customer support is top notch - they got back to me in 5 minutes and were super fast to help out with the language switcher. Edit April 2022: still using Langify -there 2.0 works even better and their support is still top drawer. Even fixes in the code are done within the same business day. Highly recommend!
Absolutely GREAT service. The concept of waiting simply does not exist. Anytime you have a question, you get a quick response with these guys. Not only do they answer fast, but they know the answer to anything translation related. You need people you can trust, you need people you can have a relationship with and these guys are great relationship people, they are always there for you throughout the life of your website.
I've been using this app for 2 years now and I must say the support has always been REALLY amazing. Also, I love that you can custom translate your store, which is what I really need (no Google translate thank you) and it's the only app like this you can find. A little expensive for a startup, but it's the one app that is totally worth investing for a professionnal looking and well translated store. Did I say support was amazing?
Unbelievably quick service in a time of need. Whoever developed or maintains this app truly deserves to be at the top just in terms of it's functionality and customer service. Asking for help was like opening a chat app and shooting a message over, replies and fixes were immediate. Please choose Langify if you want a highly functioning, bug-free add-on for translations & the best customer service you will ever experience in the industry.
The best customer support imaginable!
We've had some issues with languages, I think mainly because it's not in integrated feature in Shopify. But Langify helps us manage that, with a good result for our customers, and with very helpful, kind and quick response everytime we need some adjustments e.g. because we develop new features or integrate new apps to our store. So definitely 5 stars to the team behind Langify.
See for yourselves here: www.oenling.com
Langify is a practical and economical way to translate your website into another language. You control the translation instead of a bot and that makes all the difference. I must say, that if you run into a problem - and it happens, their team will work tirelessly to rectify it and I mean tirelessly. When I had an issue, they went far and beyond what I expected and it wasn't an easy issue to fix. I am grateful to the Langify team for the above and beyond help they gave me. Keep it up!
This is hands down the best app for going international. It's very simple to use and extremely useful. What I like about it is that you can customize your website per country because the CSS codes of your theme can be slightly changed for each particular language to create a "local website" feel.
Our favorite is the "custom" translation part in the app which makes it very easy to translate 1000+ products in just a few clicks!
I am sure langify is one of the most crucial & defining assets for our website.