LayoutHub ‑ Easy Page Builder
Splňuje naše nejvyšší standardy pro výkonnost, design a integraci. Zjistit více: Otevře se v novém okně
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I am a novice when it comes to websites and found the page builder easy to use. I did have some difficulties but the chat feature solved all my issues. I was using Images that were suitable and Thomas on the chat feature talked me through the problem and how to fix it.
Dear Toon Kit Collector,
I’m Thomas from LayoutHub, and I want to sincerely thank you for taking the time to leave us such a wonderful review. Your kind words mean a lot to me personally and to our entire team.
We are committed to continuously improving and ensuring that all our customers have the best possible experience with LayoutHub. Your feedback inspires us to work even harder to achieve that goal.
If there’s anything else we can assist you with or if you have further suggestions, please don’t hesitate to let us know.
Once again, thank you so much for your support!
Warm regards,
Thomas
LayoutHub Team
Customer Service is top notch! I'm really tech savvy and have made lots of sites over the years. Installed this app and loved the options. However, one section wasn't showing on the site the same as it was on the editor/draft page. I logged into the Chat service, got a rep within seconds and in less than a couple minutes Duke found the issue and fixed it. I almost couldn't believe it! If I hadn't gotten that help, I probably would have moved to a different app for layouts. That fast assistant made a customer out of me!!
Dear Tracy,
Thank you so much for your kind words!
Your satisfaction is our top priority, and we're excited to continue supporting you with LayoutHub.
If you need further assistance, please contact us. we will do our best to assist you.
Looking forward to more great experiences together!
Best regards,
Duke| LayoutHub Customer Success Team
The app is very user-friendly so is the support. They help me everytime I need a problem. Once I had such a problem that even the whole team gathered together to fix it. They sent me a photo in the chat :D I love how they want to keep their customers close to them even become friends with them. I think this is their biggest strength. They really want you to be successful in your business. You are not alone! They are on your side!
I highly recommend the app and the whole team behind it! Keep up the excellent work guys!
Dear George,
I'm Cass from Layouthub. Have a great day !
Your review not only helps us understand how we're doing but also assists potential customers in making informed decisions. Your input is vital to our continuous improvement efforts.
Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon.
Cass | Layouthub Customer Success Team
OMG, Duke is incredibly responsible and professional! His expertise and sense of humor make working with him a delight. He definitely deserves a salary raise. Thank you for your app—it’s so easy to use and absolutely adorable. The team is amazing and very dedicated.
I will definitely be using this plugin more often to create various content. It's incredibly user-friendly and offers excellent customization options, including front-end code modifications. The flexibility and ease of use are truly impressive, making it a valuable tool for my projects.
Duke’s quick responses and detailed solutions have been invaluable. He goes above and beyond to ensure everything runs smoothly. I appreciate his hard work and dedication. Thank you, Duke, for your exceptional support! Have a wonderful July!
Hi Emma,
Thank you so much for your wonderful review! I am thrilled to hear that you find the app easy to use and adorable. Your kind words about my professionalism and sense of humor mean a lot to me, and I’m glad to know that my support has been helpful for your projects.
I'm delighted that you’re enjoying the flexibility and customization options of the plugin. Knowing that it’s a valuable tool for your content creation is incredibly rewarding. Your feedback about the team’s dedication and hard work is greatly appreciated.
If you ever have any more questions or need further assistance, please don’t hesitate to reach out. I’m always here to help ensure everything runs smoothly for you. Have a wonderful July, and I look forward to continuing to support your projects!
Duke | Customer Success LayoutHub Team
LayoutHub is my go-to tool for building elegant pages on my Shopify site. I have a rather complex backend (with booking calendars, quizzes, etc.), and LayoutHub has been an indispensable tool for my business to run smoothly. And the support is fantastic (shoutout Duke!!).
Dear Heather,
Thank you very much for your kind words. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Duke | Customer Success LayoutHub Team
The service is so good. Their customer support will help you add/code so many different things into your website and they make it so easy for you.
I can't say enough about how good the help team is. I literally sat down for hours with them and made minor adjustments to my page until it was perfect. Cass was the one who helped me with this and they were super friendly the whole way and a pleasure to work with. Jessie also helped me at some points previously and was super friendly and helpful as well.
I am someone who cares deeply about attention to detail, but so many themes are limited in how you can customize them, so having support team like layouthub that helps edit the little things and make sure everything is perfect is huge for me.
Dear Logan,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
This app has truly transformed the way we design and manage our online store.
They go above and beyond to ensure that any problems are resolved quickly and efficiently, often providing step-by-step instructions or even handling the adjustments themselves.
Dear Phương
Thank you for spending time living a meaningful review. We support 24/7 so please don't hesitate to contact if you need help with the app.
Best regards,
Duke
Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!
Dear, I'm Duke from support team.
Thank you so much for taking the time to leave us a rating!
We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | LH Customer Success Team
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.
My suggestion: Just call the app "500 Server Error", would be more honest.
The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there,
First we are very sorry for your bad experience with the app.
Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.
Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.
Thanks and again we are very sorry for your bad experience with the app.
Best regards,
Anthony | Layouthub support team
LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.