LayoutHub ‑ Easy Page Builder
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This app has truly transformed the way we design and manage our online store.
They go above and beyond to ensure that any problems are resolved quickly and efficiently, often providing step-by-step instructions or even handling the adjustments themselves.
Dear Phương
Thank you for spending time living a meaningful review. We support 24/7 so please don't hesitate to contact if you need help with the app.
Best regards,
Duke
Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!
Dear, I'm Duke from support team.
Thank you so much for taking the time to leave us a rating!
We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | LH Customer Success Team
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.
My suggestion: Just call the app "500 Server Error", would be more honest.
The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there,
First we are very sorry for your bad experience with the app.
Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.
Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.
Thanks and again we are very sorry for your bad experience with the app.
Best regards,
Anthony | Layouthub support team
LayoutHub has made my Shopify experience so much better. The customizability is top notch. I've ran into a few issues, but their support team is the best and always is able to help me figure out the issue.
We use the free version for our FAQ page. It was easy to set up and looks good. It recently suffered a glitch and stopped working properly (couldn't see the answers to the questions) but Caroline sorted the issue within 5 minutes - great customer service.
Really love the app. I tried to make my about us page look more presentable and the layout hub really helped me with that. The app is really easy to use.
But, what really stands out is the support team. They replied to me in few minutes and helped me solve all my issues.
I've loved using LayoutHub for the past few years to make Shopify more usable. I reached out to support recently and Caroline helped me immediately with a problem I had with custom code on one of my pages, which hasn't been the case with other apps I use on Shopify.
I will recomend this app as here is the best supporting staff i've ever seen. The respected team member Caroline helps me a lot. However you please add the text typography option to the editing heandles.
Thanks
Umar Joya!
Super easy to set up and maintain. The costumer support is seriously next level. Every time I have a problem I am talking to a real person within a minute and they always fix whatever I am trying to do, for me, within a few minutes. It is the easiest time updating my website. 10/10
私が自分のショップに追加したいことを素早く対応してくれました。在庫表示を実現してくれました。まさにプロの対応です。
ありがとうございました
