LayoutHub ‑ Easy Page Builder
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
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Best support ever, when ever needed the team always provides the best service according to our need. one of must install for a Shopify user
Unprofessional when we wanted to delete the app. Didn’t tell us pages will be deleted from the website as well and not only the templates.
Dear Vyno,
I am Cass Harper - Customer Success Manager at Layouthub Easy Page Builder.
Thank you for your feedback, and I want to sincerely apologize for the inconvenience and confusion you experienced when uninstalling the app. At the time, our communication regarding what happens to live pages after deleting the app wasn’t as clear as it should have been, and we take full responsibility for that. You were absolutely right to expect better transparency from us.
Although your review was from some time ago, we noticed that your store is still active and we truly hope your business is thriving.
Since that time, I’ve stepped in as the new Customer Success Manager and have completely rebuilt our support team. The challenges you faced were handled by our previous CS team, and I regret that we weren’t able to meet your expectations then.
However, we’ve taken that feedback seriously and made significant improvements. Our uninstall flow and help documentation have been updated for clarity, and our new support team has been fully trained to better guide merchants through situations like this.
We’re also investing heavily in upgrading the LayoutHub platform overall, both in features and user experience. The difference today is significant, and I’d love the opportunity to personally assist you should you ever consider giving us another try.
Once again, I’m deeply sorry for your past experience, and truly grateful for the feedback that helped us grow. We’d be honored to support you again and show you how much we’ve improved.
Best Regards,
Cass Harper
Customer Success Manager | LayoutHub Easy Page Builder
Perfect for what I was trying to do. I was able to create the blog page I wanted. Customer service is really nice and helpful. Thanks Ruby!
I reached out to support to get an issue fixed with my blog and they were very supportive & helpful. Got my issue fixed efficiently. Thanks!
Emma was amazing. She helped me fix everything i needed help with. She was able to remove two of the icons on the preview that i didnt like.
The customer service is great! I have contacted her two times, and every time she solved my problem really fast with patience, thanks a lot!
Support is amazing. Maria in particular is fantastic. Great builder!! I would definitely recommend this app. Easy to use and very effective.
very helpful, and easy to use ... a great site . charlette helped me and was easy to show me step-by-step how to use the app ... very happy
J'ai utilisé cette application pour faire mon site. Le chat est très utile car on est assez vite restreint. Mais avec le chat c'est parfait
James was extremely helpful and helped build my custom section. He was very kind and patient and knew how to fix it immediately. Thank you!
