LayoutHub ‑ Easy Page Builder
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BEST CUSTOMER SERVICE EVER! Please if you are having any difficulty with anything, just press the live chat - DON'T JUST LEAVE A BAD REVIEW! This app cannot work perfectly with all themes so please just contact them first. Yuna adapted my whole page (and i'm a very fussy graphic designer) and it looks amazing, i'm beyond happy. Thank you for helping me on a Saturday!! I'd give them 10 stars if i could. Highly recommend.
Thank you so much for your review :D
Fell free to let me know if you need any help
I've used multiple apps that do similar things and this one is by far the easiest to work with. Huge advantages for me are the ability to upload my own fonts (that match the rest of site) and ease of use for designing simple pages. I'm still on the free plan and the service I've received through the help chat is phenomenal. Will stick with this app for the long haul and upgrade to their paid tiers for ability to have many pages.
I am currently using this app to make my website. I used it for OUR STORY SECTION for my page www.Vembroideries.com. I like the simple and clean layout options. I like that I can play around with the view mode for laptop, ipad and phone. There were a few things that needed to be fixed. Emma from the Layout hub's customer support was supper helpful and went beyond to resolve the minute details promptly. The end result is exactly what I want.
Wow. First of all, this app is incredibly feature-rich and bursting with customisation options. The design possibilities are expansive. However, more wonderful than the features of the app is the absolutely outstanding customer service and support. Throughout my initial setup and tinkering process, I encountered a few things I'd like to change/implement differently on some pages of my site, and the support staff have taken literally everything I've requested and implemented it within a matter of minutes. And, each person I've spoken to has been so incredibly nice and generous with their time. I really don't think there's a single bad thing I can say about this app or service. Beats many of the competitors on the market, and certainly beats some of the dedicated WYSIWYG page builders/editors out there. Highly, highly recommended!
I'm a designer who started their own business and am wanting a lot of customization for my shop, and while I understand web basics, I am certainly not a developer. As a small business owner, I wanted to be able to make changes to my own site while also having the ability to fully customize it — and LayoutHub seemed like a great option! When I first started playing with it, I struggled a bit with getting things to sync up correctly...but I reached out via the chat with 4 questions and was helped within a half hour. Maria in support was great — they addressed each question and guided me through how to make the alterations through annotated screenshots. When I couldn't figure one piece out on my own, I set them up a staff account and they fixed the issue for me, then explained how they'd done it on the backend. So far, I absolutely LOVE this app and would highly recommend!
Poor support except 1 or 2 technical team really usefull. Lot of a bug between mobile and desktop version.
Dear MycardFUT,
I am Cass Harper - Customer Success Manager at Layouthub Easy Page Builder.
Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration you experienced with our app in the past. We genuinely regret that we couldn't deliver the experience you expected, especially with issues like cross device consistency between mobile and desktop. Only a small part of our previous team was able to support you at the time, and unfortunately, it was not enough.
Although this review was from some time ago, we noticed that your store is still active, and we sincerely hope your business is doing well. Wishing you continued success!
Since that time, I’ve taken on the role of Customer Success Manager and built a completely new support team. We've taken the feedback from customers like you seriously and invested heavily in training to ensure our team is knowledgeable, attentive, and ready to provide top-tier service. I can confidently say that the support and value you would receive from us today is entirely different.
In addition, LayoutHub as a product has been significantly upgraded, and we continue to invest in improving both features and user experience.
Although we haven’t heard back from you via email, we would truly love the opportunity to show you how far we’ve come. If you’re ever open to trying LayoutHub again, I’d be happy to personally assist you and ensure everything goes smoothly.
Thank you again for helping us grow through your feedback. It’s customers like you who inspire real change.
Best Regards,
Cass Harper
Customer Success Manager | LayoutHub Easy Page Builder
love that app easy to use and love the fact that i can get custom layout without hire coder for it - save me money and time FIVE STARS *****
Thank you so much, thank you for being part of the LayoutHub family <3
This app won't let me customize the page. I couldn't add any section as my preference once I choose a template.
Dear livenayad,
I am Cass Harper – Customer Success Manager at LayoutHub Easy Page Builder.
Although your review dates back a few years, we still want to sincerely thank you for taking the time to share your experience. I'm truly sorry for the frustration you faced back then especially with the difficulty customizing your page and adding sections freely after selecting a template.
At that time, LayoutHub was supported by a different Customer Support team, and I regret that we didn’t meet your expectations.
Since then, I've taken over as Customer Success Manager and have built a brand-new support team with stronger product expertise and a customer-first mindset. We've also made significant improvements to our app based directly on user feedback including major upgrades to customization flexibility and overall performance.
Today, LayoutHub is undergoing an exciting new phase of development, and we're deeply committed to delivering a product and service that truly adds value to your store.
If you're ever open to giving us another try, I would be honored to ensure your experience with us is smooth, helpful, and worth your time. We’d truly appreciate the opportunity to serve you again and hopefully earn back your trust.
Warm regards,
Cass Harper
Customer Success Manager
LayoutHub Easy Page Builder
GREAT APP AND THE CUSTOMER SERVICE IS AMAZING JAMES HELPED ME OUT AND DID NOT FIND ANY QUESTION CHALLENGING. TOP MAN
Hi BASICSS,
Thank you so much for your amazing review and for your kind words about LayoutHub.
It truly means a lot to hear that you had a great experience with both the app and our customer service. I’m especially happy to know I was able to help and make things easier for you.
Your support and trust are greatly appreciated. We’ll keep doing our best to provide the best possible experience for you.
Best regards,
James | LayoutHub Customer Support Team
Great experience!
Hi Andrew,
Thank you so much for sharing your feedback. I’m really glad to hear that you had a great experience, and I truly appreciate you taking the time to let us know. It’s always encouraging to hear that everything went smoothly and met your expectations.
If you ever need assistance again, whether it’s guidance, improvements, or simply exploring more features, please feel free to reach out anytime. I’m always here and happy to support you whenever you need.
Warm regards,
Amozz | LayoutHub Customer Success Team
