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Very helpful, and no complex questions about my situation. Gave me a quick and direct answer with no downtime.
Friendly service support and app stability are guaranteed.
Schnelle und umgehende Hilfe. Problem wird umgehend behandelt und behoben
you guys couldn't really have done more to support me during onboarding
Even following up on their own when they saw errors.
I started the trial yesterday and made good progress setting up the link between Shopify and eBay. Went to bed and about half of my listings on eBay ended because I didn't have a 1:1 match between the two platforms so everything not on Shopify was delisted on eBay. I used the chat support and Rachel provided expert support with great attitude. My issue was not caused by their platform it was totally self inflicted. Rachel guided me through the steps to easily fix the problem and even showed me how to perform other steps in my process not linked to my request for help. Top Notch, thank you.
Great customer service, thanks Rachel
Rachel from Support team was the best. She helps me go through all the things and this App is great for someone who wants to start the business on marketplace
Customer service has been excellent!
Great support, particularly from Rachel. 10/10
Customer Service is 5 star. Sometimes due to time difference, you will have to wait a day but normally you get your issue remedied immediately.