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I find it very helpful that they respond to my questions via chat immediately. They also solve problems when the system doesn't work as expected. I've been using them for over a year now and trust them.
Great customer service, quick responses and fixed my issue.
I have tried many multi-channel apps and this one seems to be the most user friendly. I hope the keep making it better by adding more and more intergrations.
I cancelled my subscription and they have been double charging my account for months. If I didn't conduct an audit, I would have not known.
service client formidable
Their support is always there for us. They are very quick and efficient in solving any issues and there hasn't been many issues. Solid platform.
Support did a wonderful job helping me move my data from one Shopify account to another. When we encountered an issue, Support did not stop until a solution was found and helped me get back up and running. Very much appreciated.
I really appreciate the customer support for the plugin. They were very helpful, responsive, and solved my issues quickly. Great service!
Love their app, it saves me so much time. They support is always on time with fast responses, and follows up without a miss. They offer easy images to describe what is going on while troubleshooting as well.
Evelyn did a great job and showed much patience in making sure I understood everything. She was very thorough and detailed. This is the second time I have communicated with Evelyn and both times she was excellent. Great customer service.