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I've been using the app for a couple of months now and it has helped me manage my inventory well. Support has been very responsive and helpful when I have questions. Just had a session where Lily walked me through the exact steps I needed to do. So helpful!
We are still within the 7-day free trial period and are currently in the process of setting everything up, but so far our experience has been excellent.
There have been a few hiccups along the way, mainly due to the complexity of our catalog, but every member of the LitCommerce support team who has helped us over the last several days has been knowledgeable, responsive, and genuinely helpful.
We are connecting our Shopify store with Walmart, eBay, and Amazon. Because our Amazon catalog contains a large number of complex parent-child variation listings, the LitCommerce team has even submitted a special configuration request to accommodate our setup. We really appreciate their willingness to go the extra mile to help make everything work correctly.
While we're still in the setup phase, everything has been 5-star so far. The customer service has been outstanding, and every representative we've worked with has been professional, patient, and eager to help. We look forward to continuing to use the platform as we complete our integrations.
Fantastic support, within 1 minute on a Sunday I received fast assistance to get everything running smoothly with our setup and updating to multiple channels. Rachel was very thorough and answered all queries, showed screenshots and double checked all was processing correctly. This helps solve a major headache with inventory management all from the one place. Really pleased so far!
Rachael from LitCommerce is awesome! Great tool for syncing listings across multiple channels.
the app is simple enough for a new shop to run, and powerful enough for advanced stuff as we grow. also the customer service is absolutely amazing!
Top notch support! Unlike so many other businesses, they helped me with complex integration issues and were able to take care of it on the backend so I didn't have to do a bunch of manual entries.
Excellent customer support! Every time I've had a question or needed help, the team has replied incredibly quickly and always provided clear, helpful answers. A big thank you to Mona for the outstanding support throughout. The responses have been fast, professional, and have helped me resolve every issue I've come across. It's reassuring to know there's always someone available to help when needed. Highly recommend LitCommerce!
Great help, great response time from Harvey and Summer
I find it very useful, specially support team Rachel, she has been very helpful with all the queries i had. Thanks. Still exploring the features.
Excellent support! Rachel was patient, professional, and very kind. She took the time to understand my issue, guided me through every step, and stayed with me until everything was working perfectly. I really appreciate her dedication and clear explanations. Thank you so much, Rachel!