LitCommerce eBay Etsy Amazon +

Customer service has been excellent!

Great support, particularly from Rachel. 10/10

Natalie, in chat, was extremely patient and helpful. I can't imagine trying to do the whole process without the hand-holding she provided. She was very knowledegable and very kind.

The service is excellent, the support staff is really helpful.

2026-03-08 Update:
After I wrote the below review, the team attempted to fix this issue.
Unfortunately, they were not able to, and I had to search and they attempted to gaslight me into thinking the feature was not there.

It was previously and they state they can't re-implement it due to eBay's API.

Other multichannel software can do this with eBays API, and I am testing a few to see which one can replace Lit.

2026-02-07:
Unfortunately Lit is not as LIT as it used to be.

They do add features and that is great!
What isn't great is when they remove time saving features and you are forced to figure out a workaround that takes 10 times as long as it did before.

1 instance being if you have a product in Shopify that has say 5 colors and 10 types. You list it to Etsy, then add 2 more types in shopify, you can then tell it to update the variants from shopify and it will do that so you don't have to add them all via etsy's interface.

With ebay, you could do that, now you can't, you have to add them 1 at a time using a different page.

Very helpful. So far, I think this is the best app available for multichannel selling. Very happy with app and more importantly, the support.

We’ve had a great experience using LitCommerce so far. The system is well-built, easy to navigate, and makes managing our expanding business much easier. Support has also been a big plus, when we do need help, responses are extremely quick and effective. Overall, LitCommerce is a reliable platform with strong features and solid support behind it, would highly recommend!

La aplicacion es bastante buena, la uso para la mayoria de mis marketplaces aunque me gustaria ampliarla a todos pero aun no es posible. El soporte casi siempre esta disponible y resuelven todos los problemas sin coste adicional al de la propia app

The best support I know. I've needed help several times and within minutes I received a response and quick, competent assistance. Thumbs up!

I've talked with many support agents and they've been very helpful. The app is good. I find some workflows could be easier and more intuitive, but it does the job.