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Litcommerce has helped simplify adding, syncing and linking our shopify inventory to our ebay store. Any issues have been user error or quickly resolved by the support team.
DO NOT HAVE ANY DOUBTS ABOUT THIS APP, IT WORKS but just like any new app/technology it takes some understanding and learning. If you are having trouble with anything JUST ASK. Support team has been great and helped every step of the way!
5 STARS!!!!
We needed a solution to sync our orders and inventory between our Wix online store, Shopify and then to Timely and Litcommerce is the only program that could do it succesfully! We're so happy to have found them because it's enabled us to sync the unsyncable! The customer service is also AMAZING! Even though these is a slight delay in timezones, we received help AND instant solutions very easily and quickly. Cannot recommend Litcommerce enough!!!!
The Reverb integration is unreliable. I have been using this for the last couple of weeks. Although it has a nice interface, it is, without a doubt, the buggiest app I have ever used. I have had to reach out to customer support staff on a nearly daily basis to fix something broken; Often multiple times a day While they are friendly and responsive, it is a huge hassle. I am convinced that I am the first person to use this app and no testing was done prior to launch.
We started using LitCommerce about a week ago for integrations to Reverb (music gear listing site). The LitCommerce team is super responsive to questions and feedback on product features. I've been amazed at how quickly they respond...and they have quickly incorporated some new features. This is one of the best companies I have worked with!
I highly recommend their product. Everyone I've worked with at LitCommerce has been amazingly helpful. Great job to their team!
Hi,
Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.
We know that the process of integrating Shopify with Reverb can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly.
Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.
Sincerely,
The LitCommerce Team
The LitCommerce team has been extremely accommodating, professional and kind throughout our account setup process, even despite our numerous requests. Ember has provided excellent support; she continuously listens to our company’s needs and responds quickly and effectively. If there is an issue, the LitCommerce team works on it until we are satisfied. We look forward to working with them in the future for our full implementation and would recommend them to anyone looking for a way to link multiple sales channels.
This is the 8th app ive tried for eBay Australia integration, yep you read that right, the 8th, all the others had various issues and most had terrible support.
While this app is on the more expensive side. It WORKS. I wish I had just gone with this one straight up. The support team has been more than happy to answer any questions I have in a fast turner around and while I did have a couple of minor issues with the eBay set up support was fantastic and fixed any issues in less than 24 hours.
I am so happy that I have now transferred my Etsy sync over to this app as well.
We've been selling online for about 22 years. As time went on, we needed a system to sync SKUs and orders between all of our online stores. We tried eComDash for a while and that was a complete nightmare. eComDash ALMOST caused us to close our entire business. Finally fed up, we made the decision to search for a better system. Every review and every feature pointed to LitCommerce. I did my homework for about a month and the whole time, LitCommerce's staff was friendly, helpful and extremely timely. We finally made the switch last week. We expected hiccups and we encountered some. However the big difference this time around was that we were with the great staff of LitCommerce the whole way through it. In 22 years, I've never seen better support. Do yourself a favor and try LitCommerce if you need to sync your items from Shopify to other online stores. You will not regret it!
When eBay discontinued their Shopify app in December 2022, those of us who used it were all charged with finding a new integration platform. After trying another popular app that left me sorely disappointed, I decided to try LitCommerce, and I am very pleased with my decision.
I am giving LitCommerce 5 stars because, while there *are* occasional issues (and the occasionally frustrating time difference between the US and Australia), they are *immediately* responsive when available (..time difference). They provide good and thorough help and even request - and implement! - suggestions that better the user experience, which is the real kicker for me. I really value the idea/feeling that they are a "partner", much more than with other apps I've used via Shopify.
Of note: I do not use LitCommerce with any other external sales platform, but if you're looking specifically for an eBay integration app, choose this one! You won't be sorry.
README - I previously tried just about every app for syncing to other sales channels. They all are inherently quirky and have a learning curve, and take a while to setup, and in the end have some major limitations that you have to deal with or work around.
LitCommerce has a few things that are being worked out, but this app DOES WORK, and it works very well. Support is fantastic (thanks Hanah) and this makes up for any shortcomings of the app, and I would almost guarantee (based on their support) that they also take feature requests seriously.
Price - A+ compared to other similar programs
Support - A++ (despite the time difference, but you will wake up with an answer if you are in the US)
Features - B
No negatives, its pretty easy to get working once you understand the templates and recipes AND the limitations of the APIs that they are working with, so sometimes its NOT the app, but the sales channel.
Give it a shot, its probably just what you need if you are reading this.
After eBay discontinued their app, I had tried one other alternative app that was suggested by shopify, but that other app required too many steps compared to the old eBay app and had issues syncing, and could not edit the SKUs that were put in from the old eBay app. LitCommerce's app was able to import my existing eBay listings and link them to my Shopify listings and sync quantities/prices without issues, and allowed me to edit the SKUs that were put in from the old eBay app. The most important part is that it did not require much effort and time. This is important to me since I do the Shopify/eBay store work on evenings and weekends. I had one issue with syncing one listing, but it was helped by Jessica who provided me step-by-step instructions, and stayed available until we resolved the issue. One minor issue with the linking button is that it doesn't work on mobile devices so I tried on a desktop computer and the popup for linking appeared. I wished this app was on the suggested eBay alternatives by Shopify so I could have checked it earlier.