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We have encountered issues with other platforms that LitCommerce supports. One of those platforms has been critical for the growth of our business, but it has taken 3+ years to resolve. We decided to address the issue with LitCommerce to see if they could help. In spite of the policies LitCommerce has in place, the CSA went above and beyond to find a solution and worked with her management team to make it happen. She was efficient, clearly understood the issue and communicated throughout the entire process. The issue was resolved and we can now GrOW our business! Alyana was exceptional!
Excellent app that makes life a lot easier by bulk uploading all existing listings from eBay to shopify & etsy, or vice versa. The support team are actually on hand 24/7 and always give concise, comprehensive support to any of my queries, and will also show visual examples (screenshots with pointers etc to guide you). My only one qualm is that I cannot delete/discontinue an item from all platforms with one button, you have to go between to ensure they are ended and deleted. But in LitCommerce's defense this is to avoid accidental deletion of items. Harvey V. in particular has gone above and beyond with customer service for me. Thank you!
LitCommerce is a great tool for making your business more efficient and saving you time to work on more important tasks. Their team is great at dealing with mapping issues. We've been using their product for a while with great success.
Pauline is the best! I am in the process of migrating two different brands over to LitCommerce, from CED Commerce, as the software is much easier for us to use, particularly as we list on a large number of marketplaces. I screwed a few things up during this process, and Pauline has been patient with me, communicated clearly, and got us up and running in next to no time!
I do not recommend using this tool with Amazon. After a year of experience, I encountered numerous issues due to system flaws that negatively impacted my listings. I lost multiple sales as a result of the staff's limited ability to effectively troubleshoot these problems.
I've tried all the tools and made quite a mess of my inventory trying them out. I swore I wasn't going to try any more integration apps, but I reluctantly decided to try this one in a weak moment of desperation.
WOW! THIS is how all the others should work, and I have been able to tease our the issues without causing further issues. They are very clear in their messaging about what will happen if a setting is enabled, which caused me to pause and reconsider where other products wrecked my systems. Furthermore, their customer support was quick and helpful in correcting the remaining issues! Harvey helped me on a Sunday to sort through SKU and linking issues, and was very polite in the process.
Cross-platform listings are really difficult, but LitCommerce has finally made it a lot simpler. I think I can finally get back to running my business instead of my business running me! THANK YOU!
The ap didn't do what I needed it to do and was unclear, even after talking to assistants.
There is no way to cancel this ap on shopify, no cancel button.
I contacted them to cancel it, they said they would not charge me.
They have charged me. I am now trying to get a refund.
If you had a CANCEL PAYMENT button, you would not be getting a 1 star review.
This is the 3rd time I am trying to stop this ap.
Just taking peoples money, with no way to cancel it, is really bad practice.
I will be reporting this to my bank fraud team.
We have been a multichannel online store for many years, utilizing some higher end and costly solutions to manage our listings, inventory, and orders across all of our channels. Litcommerce does all of the above and does it at a very affordable price. We transitioned over to Litcommerce back in June and haven't looked back! We highly recommend this app!
Sehr schneller und kompetenter Support. Litcommerce ist schneller und letzten Endes einfach zu bedienen als viele andere Tools. Besonders praktisch und essenziell ist die Sync-Funktion mit dem Invantar, um Doppelverkäufe auf mehreren Plattformen zu vermeiden.
This has been the easiest and most complete app I've tried for pushing my products to eBay. The template and recipe features help automate a lot. All apps like this have a learning curve but after two days I feel like I have my head wrapped around it and most of my ~1,000 products are listed. I've dealt with two people for support so far and both have been professional and very helpful in helping me get setup.
UPDATE: A couple years later I can still give this 5 stars. Their support is phenomenal, the product is very stable and the features are very complete.