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Pauline from LitCommerce support was AMAZING! This was my first time working with them and she helped me step-by-step. I hit the CHAT button and she responded in seconds. I have almost no experience with e-commerce and she made everything seem so easy with detailed instructions and screenshots of what I should be looking for on my end while I was working on my shop. I could not have asked for a better experience and highly recommend. THANK YOU PAULINE.
Worst customer service and the app isn’t working.
There’s a slight learning curve, but once you get the hang of it, it’s the best! You can also chat with real people who are quick to respond, which is the best part, in my opinion.
enjoyable
Excellent App! Saved me many hours of creating listings on multiple platforms. This simplifies with added features and to modify listings based on different platforms on go. Addition to that excellent and prompt customer service. I recommend to everyone who use multiple platforms.
Such a life-changing experience! they made the process incredibly simple. It saved me so much time. Their customer service is amazing; all my questions were answered promptly. Rachel has been such a huge help — she’s patient and guided me through everything step by step. I 100% recommend them!
UPDATE! While Mona was great to work with, closer inspection of my Etsy import revealed tons of details that I had to figure out how to adjust, add, etc. LitCommerce is not at all ready for prime time.
I found that even though I would update listings and then sync with Etsy from LitCommerce, many would not hold and reverted randomly. And other support people just didn't have a grasp on what LitCommerce was supposed to help with and I spent a lot of wasted time with them only to find out LitCommerce would not do this, or wasn't compatible that.
I could have listed my *15* items on Etsy manually using my listings on Shopify in 1/4 of the time I spent trying to get LitCommerce to work.
ORIGINAL REVIEW: My session with Mona just now got me all the way from setting up a pricing and feature plan that worked for me to getting my products from my Shopify store imported into my new Etsy store in just a few minutes. I am IMPRESSED with LitCommerce so far. Thanks, Mona!
I waited to leave a review for LitCommerce until I had fully transitioned my listings and had time to see how well the platform performs. I’m very pleased with the results so far—performance has been solid, and customer support has been excellent.
There was a small issue early on with adding listings, but it was quickly resolved by the support team. Inventory sync between eBay and Shopify works reliably, just as advertised. I also find it extremely useful to manage pricing centrally through Shopify, and the ability to apply different rounding strategies is a great bonus.
I haven’t yet linked my Etsy store, but that’s the next step and I’m confident it will go smoothly based on my experience so far.
Overall, I highly recommend LitCommerce—it's a reliable, efficient solution for multichannel selling.
I had some trouble getting started and Chloe from customer service literally walked me through each different marketplace setup and stayed with me until it was complete.
GREAT customer service. And once it's integrated, it's super easy to maintain. I'd tried others first, like Marketplace from Shopify and Ced, but I wanted more expansive options of platforms to sync to from my Shopify store. Happy with my choice.
I've been using this app for a month or so at this point. It's great as long as your needs are simple. Anything complicated becomes a tediously manual process. Customer support is excellent. The tool itself is meh.