LitCommerce eBay Etsy Amazon +

Customer Service is 5 star. Sometimes due to time difference, you will have to wait a day but normally you get your issue remedied immediately.

The service is excellent, the support staff is really helpful.

I found this app and decided to try the free trial period to see how it works, etc. Later, I canceled the subscription well before the automatic renewal because I decided not to use it for personal reasons. Despite the fact that the subscription was canceled, I was still charged. I wrote an email to customer support but did not receive any response. I would like to get a refund, as the subscription was canceled, but my email was never answered.

Natalie, in chat, was extremely patient and helpful. I can't imagine trying to do the whole process without the hand-holding she provided. She was very knowledegable and very kind.

Once you get your head around some of the quirks and it's set up correctly, it works great. The support have been outstanding, very quick to reply and resolve the few issues I had (some of which were my understanding of how to use the system). Very impressed and at a very reasonable price.

This app has been super helpful in syncing between my website and my Etsy shop. It has saved me a lot of time in having to create listings and keep them updated across websites. Also support has been super helpful when I was have an issue linking listings. The issue was resolved very quickly.

Very helpful. So far, I think this is the best app available for multichannel selling. Very happy with app and more importantly, the support.

Well so far this app has been excellent, with excellent support. We have got as far as setting up LitCommerce templates for Shopify to Etsy. Our Shopify product descriptions rely on dynamic content (metaobjects) - LitCommerce templates seem to handle this with relative ease. We still need to fine tune our workflow internally, with LitCommerce we can see our revised workflow, flowing much better between channels. We are migrating from WP/Woo to Shopify/WP and hope to be live on the new site by the end of March. And consistent on all channels (Shopify, Etsy, Ebay, Amazon). At the beginning as with any new software there is a learning curve, but LitCommerces' is not too steep - their fantastic support team eases the way tremendously. We have yet to delve into orders, that's the next stage. But following this trend things should be fine.

The best support I know. I've needed help several times and within minutes I received a response and quick, competent assistance. Thumbs up!

2026-03-08 Update:
After I wrote the below review, the team attempted to fix this issue.
Unfortunately, they were not able to, and I had to search and they attempted to gaslight me into thinking the feature was not there.

It was previously and they state they can't re-implement it due to eBay's API.

Other multichannel software can do this with eBays API, and I am testing a few to see which one can replace Lit.

2026-02-07:
Unfortunately Lit is not as LIT as it used to be.

They do add features and that is great!
What isn't great is when they remove time saving features and you are forced to figure out a workaround that takes 10 times as long as it did before.

1 instance being if you have a product in Shopify that has say 5 colors and 10 types. You list it to Etsy, then add 2 more types in shopify, you can then tell it to update the variants from shopify and it will do that so you don't have to add them all via etsy's interface.

With ebay, you could do that, now you can't, you have to add them 1 at a time using a different page.