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Pauline's support was amazing. She guided me through the steps needed and took care of my request fast!
Thank you, Pauline!
Great customer service and app
This is day one for me, so I reached out to Lily for some help getting my first listing live. She was patient and efficient, which is always a plus when you’re learning a new platform. Luckily, I figured it out on my own and was able to overcome the software glitch, but it’s good to know help is readily available when needed. It’s very refreshing to have a LIVE PERSON who can troubleshoot issues and offer real assistance as opposed to putting in tickets that don’t get answered. From a seller’s perspective, this is a real game changer…I’m impressed!
Lily ist wirklich sehr Kompetent und hilfsbereit! Ich habe mich wirklich über die Unterstützung gefreut! Thanks Lily
So far AMAZING and FAR BETTER than Marketplace Connect
Harvey was very helpful , resolved my issues
Harvey was great in helping me work through a few issues I had when I was working on getting the app up and running. He had attention to detail and took the time to explain where I needed to correct my issues, very good customer support even with a Free Trial!!
Still in the process of getting LitCommerce set up and fully operational, but based solely on the tech support help at LitCommerce, this is going to be the best integrator on planet Earth. I never wait more than two minutes for a help reply, and the tech folks are humans. Real humans. Not bots pretending to be human. (During the few hours tech support isn't available, there is a bot on standby, just in case.) Tracy has spent a lot of time leading me through the setup process today, and there are no words to express how reassuring that is for a new Lit user. Another merchant told me to expect that level of customer service, and he was spot on. I'm sold.
Excellant customer support, much better than other app i have used before.
Phillip was very helpful. it was great he checked for me after i listed on eBay. Love the after care.
