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Phillip at LitCommerce was amazing, went above and beyond helping me get setup on my account. Highly recommend him and his company.
www.sportscardsuperstore.com
I’ve been using LitCommerce
for a while now to connect my Shopify store with multiple marketplaces, and overall it has made things much easier to manage. The syncing works well most of the time and saves a lot of manual effort when handling listings across different platforms.
There are occasional issues, especially when it comes to price sync or listing control, but in many cases it’s more about setup or understanding the system properly. The good thing is their support team is responsive and usually helps resolve problems step by step.
I’ve been using LitCommerce to manage my multichannel sales (primarily syncing Shopify with eBay, and exploring others), and so far it’s been a solid upgrade from what I’ve tried before, including Marketplace Connect.
The app is relatively intuitive once you get the basics down— the dashboard is clean, and setting up connections feels straightforward. Syncing inventory and orders is fast (near real-time in my experience), which has been a huge time-saver and helps prevent overselling across channels. Creating and bulk-editing eBay listings has been especially easy; the templates and tools make it quicker and more flexible than other options I’ve used.
What really stands out is the customer support. Harvey, the rep who’s been helping me, has been exceptional—he proactively spotted some setup specifics tied to my particular sync needs and pointed them out before they became issues. His guidance has been clear, patient, and thorough, making the whole process much smoother than I expected.
If you’re looking for a versatile multichannel integrator that’s reliable, quick to sync, and backed by genuinely helpful people, I’d definitely recommend giving LitCommerce a try. Happy to answer any questions if you’re on the fence!
Harvey was great in his direction. Great asset to your company. Jimmy Johnson, Mactown Mini Truck Parts, 618-231-3373
We've been using LitCommerce for over a year now, and it's been awesome! Super easy to use, and it makes listing products across multiple channels a breeze. The templates pull in details from my Shopify listings, saving loads of time, and the pricing recipes let me automatically set pricing rules on different channels. Orders sync quickly across all channels, so we don't have to deal with double sales. For the price, it's an absolute no-brainer *** highly recommended!
I've been using LitCommerce for about 5 years. I've run well over 20,000 orders through LitCommerce, so I have a pretty good idea of what it does and how it works. This is my second website using the app. The app has grown and changed a lot over the years. Does it work? Mostly. Is it easy to use? Sometimes. Is the customer support helpful? They're almost always available, but the "help" can sometimes be not-so-helpful. If you like screenshots, then customer support is great. If you want someone to really help, they don't. They will not spend any time figuring out a root cause of an ongoing issues, they just send you a screenshot telling you how to fix it yourself. Let's chat about the issues... when they make a change or "update" to LitCommerce you will not know. There are no emails or messages letting you know. You figure it out when your product links are broken. If you change a word, space, title, anything... the link between Shopify and an external platform like Etsy or eBay will be broken... regardless of the SKU remaining the same. That works both ways... make a change in eBay or Etsy, link broken. Make a change in Shopify... link broken. You can not make the listing platform specific without risking broken links or worse. One day you are "required" to use the "recipes" or templates you can create in LitCommerce. The next day... after hours and hours of work setting them up, you don't need to use them. You can import from an outside platform and create a listing in Shopify. Often it work, but sometimes it doesn't. This week I had a listing's title and description totally change. It changed in LitCommerce, but support will not look at the change logs to determine what happened. Is LitCommerce a good value? Yes... if you're a smaller seller. If you're a larger, higher volume seller, the amount of time and effort it takes to keep this application performing well is extreme. I estimate that I've spent hundreds of hours in total over the past 5 years working on this app. All I want it to do is sync inventory and make listing on outside platforms easier. Is it easier? I'm still not sure. LitCommerce does not support duplicate SKU's nor does it support bundles. I guess it's a "get what you pay for" type of thing. It is inexpensive for what's offered, but be very prepared to spend a LOT of time working on this app. It is not a "set and forget" app. You must stay on top of it regularly. It is SLOW. If you update a set of listings in LitCommerce you MUST wait for it to finish the task before updating a second set of listings. If you do not wait, the application can become confused leading to hours of work to fix the issues that result. At this point, I don't know what to do as a longtime user. Some days I love it, but a lot of days I want to scrap it and move to something else. The problem I have is that I've invested so much of my time into this app that I'm not in the mood to start all over with some other app. The customer support can be so friendly and frustrating at the same time. If you've never used an app like this, give it a try, just be prepared for a learning curve. If you're already a volume seller, I'd recommend looking at all of your options before committing. When I launched my new TikTok shop, I did not link it through LitCommerce. When I launched my products on Walmart Marketplace I did not run the listings through LitCommerce. I could have, but it was not worth the time, effort or risk for the new platforms. I still have my Etsy and eBay shops linked, but that's up for debate as I write this review.
I've been using LitCommerce for 3 years, and it has transformed my multi-channel selling experience. The platform is incredibly user-friendly, with seamless integration for all my sales channels. Its robust features, like bulk listing and inventory synchronization, have saved me countless hours.
However, what truly sets LitCommerce apart is their exceptional support team. They are always responsive, knowledgeable, and dedicated to helping with any issues. Their support has been a game-changer, making my eCommerce operations smooth and efficient. Highly recommended!
Managing products across multiple sales channels used to be a huge amount of manual work, but this has made the whole process much easier. I especially like being able to bulk create and edit listings, use templates and rules to keep product information consistent, and automatically sync inventory, pricing, SKUs, and orders across marketplaces. Having everything managed from one dashboard saves a lot of time and helps prevent overselling or inventory discrepancies
Havey was helpful when syncing my products
great help and support.
Thank you.