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We've had a great experience using Channelize for our live shopping events. The platform is easy to use, integrates well with Shopify, and has made it simple to showcase products in an engaging way. The team has also been very responsive and helpful whenever we've had questions or needed support. As we continue to grow our live shopping program, we're excited to keep using Channelize and appreciate their commitment to improving the platform.
We recently had the pleasure of working with Angshuman Mitra while setting up the Channelize app on my Shopify store, and I have to say — the experience exceeded all expectations.
Angshuman was not only incredibly knowledgeable but also genuinely patient and kind throughout the entire process. Every question I asked was answered clearly and promptly, with practical guidance that made a real difference. It was evident from the first exchange that he truly understands the platform inside and out.
What stood out most was the combination of technical expertise and a warm, human approach. I never felt lost or overwhelmed — quite the opposite. I felt supported every step of the way.
If you ever need assistance with Channelize, I hope you get Angshuman. Truly exceptional support. Five stars, without hesitation. Live Team Beautyzon
Channelize has been a great engagement option for us with clients during live shopping. It allows all details about each item to be shown so viewers and watch and shop in the same location -- no leaving the show to checkout, wonderful!
We LOVE Channelize! Live shopping has been such a game changer for our business! It's taken our revenues to the next level. Their pricing is super fair, and we have access to every single feature and unlimited everything. Our conversion rates are off the chart and our customer's LTV is AMAZING. Their team is always available to help which is huge plus. This is by far the absolute best live shopping and shoppable video app!
You have to pay for a year in advance. After 3 months of use, they banned me without notice. They then refused to refund any of my money, and we're not talking pennies here. I gave them $1000. This is a scam company, stay far away.
We take feedback seriously and would like to provide clarification.
Channelize offers both annual and monthly plans, with pricing and billing terms clearly disclosed at the time of purchase.
In this instance, the account was terminated following a review that determined live streaming activity on the account violated our platform’s Terms and Conditions regarding prohibited content.
We apply our policies consistently to protect the integrity of the platform and our broader customer community.
The app works well, it's quite simple to use, at a very competitive cost compared to the others. Some things could be improved, like the product management during the event, but the customer support is excellent: they've heard our feedback and request, providing solutions to some little issues: they are always available. In the end, we recommend this app!
We're thrilled with your positive feedback and five-star rating! Thank you! 😍 Exciting news: more incredible features are coming soon, stay tuned! :)
Great app to realize LIVE SHOPPING SHOWS, easy to use and easy to set up. I use it from May 2020 and the team improved a lot the app: the biggest improvement is SIMULCASTING. This feature permits to broadcast the show in FB, YOUTUBE and other platform. Last but much important is customer service: team is kind and professional, solves issues very quickly. Thanks a lot
Thank you for providing such a wonderful review!! Your feedback is even more special and close to our heart as it's from our first newly boarded client. ❤️
We strive to deliver more powerful features your way in the coming months that will help you achieve your business objectives with us. So hang tight with us. :) ;)
This is by far out best app. So easy to use and the team is amazing. This has taken our business to the next level. The shoppable videos have tripled our conversions on our product page. So interviewed almost every platform at the time and we just felt they had everything. The sky is the limit with this app.
Our account access has been restored and we have successfully gone live again. Thank you to the team for the follow-up and fix. As a suggestion, an in-dashboard maintenance notice would help ensure important messages are not missed.
We just had our first show with Channelize, and it was a big success! Their support and strategies were really helpful in getting us up and running, and RTMP feature is really helpful if you need to stream from another platform into Channelize.