TakeOut Local Pickup, Delivery

Hi there!

Thank you for your feedback!

First of all, we’re truly sorry that you had such a stressful experience, especially since it took several hours to resolve with Shopify Support 😔

Unfortunately, you didn't get in touch with us, so we weren’t aware of the issue at the time and didn’t have a chance to review your store setup or investigate what exactly happened. Since delivery settings can involve several connected parts, it’s hard for us to say for sure what caused the problem without seeing the details.

We'd be really grateful if you could share some details about the problem by responding to the letter we've sent.

And please let me assure you that we're always around to help. And in case you ever have any questions or difficulties with any of our apps, just drop us a line at support@nexusmedia-ua.com.

Best regards,
Tanya | NexusMedia Support team

Hi!

Thank you so much for your wonderful review! 😊

We truly appreciate your kind words and are very happy to hear that you had a great experience with our support. Providing fast, helpful, and human support is something we really care about, so your review truly made our day!

If you ever need any help, our 24/7 support team will always be happy to assist! 🙌

Best regards,
Alyona | NexusMedia Support team

Hi,

Thank you for the excellent feedback on the app and our team work. We highly appreciate your recommendation - it's really important to us!

If you need further assistance - feel free to contact us. We are here 24/7 to help you and your business.

Warm regards,
The NexusMedia team.