Recensies (167)
Verfijnen
-
Op beoordeling
After several months of using Locales.ai, we're very satisfied with the results. The translations are accurate, the interface is easy to navigate, and managing multiple languages has become much simpler for our team.
Like any AI translation tool, we still review some product descriptions and industry-specific terms, but the amount of manual work required is minimal compared to translating everything ourselves.
Overall, it has saved us a significant amount of time and helped us launch new language versions of our store much faster than expected.
Hi Acegolfs,
Thank you so much for taking the time to share such detailed feedback — we really appreciate it.
We’re very happy to hear that Locals.ai has helped your team reduce manual translation work and made it easier to manage multiple languages across your store. It’s especially great to know that it’s helping you launch new language versions faster than expected.
We also really appreciate your note about industry-specific terminology — this is an area we’re actively improving to make AI translations even more accurate in real e-commerce use cases.
Thanks again for your trust and support!
Best regards,
Locals.ai Team
I have tried many translations apps but this is the one I have been using for several months now. Price-quality ratio is top! And the service is also very fast and excellent.
If you want to translate your website into multiple languages, this is definitely the one for you!
Wow, thank you for the love! 🫶 We’re stoked to hear we’ve been your go-to translator for the past few months—and that our price-to-quality sweet spot and speedy support are delivering for you.
We’re always tinkering to make Locales.ai even better, so if you’ve got ideas or just want to chat about all things multilingual, drop us a line anytime. Happy selling, and here’s to smashing new markets together! 🎉
Sophia and Locales.ai team
Super happy using this app. Their support is also good so far. Would be nice to have a language switcher where you can see all supported languages as an option.
Delighted to hear you're happy to use our app! We do have a language switcher to show all supported languages on the website. Furthermore, our app enables your website to automatically switch to the appropriate language for users based on their browser's default language & IP location, so they don't have to manually switch languages. Thanks again for your support & we're so glad to have the opportunity to grow with your store!
Best regards,
Selina and Locales.ai team
The app is great, you can translate anything you want accurately. Their support team is also very fast. I recommend this app to anyone without a doubt!
Thank you so much for the amazing review! 🌟 We’re thrilled to hear that you find our translations accurate and that our support team was quick to help — that truly means a lot to us.
Your recommendation gives us extra motivation to keep improving. If there’s ever anything more we can do for you, just let us know!
Best regards,
Selina and Locales.ai Team
Heel vlugge reactie van het team. Goede opvolging. Gebruiksvriendelijk
Wij zijn ontzettend blij dat u onze snelle reactie, zorgvuldige opvolging en gebruiksvriendelijke ervaring waardeert. Uw feedback betekent heel veel voor ons en motiveert ons team om ons product voortdurend te verbeteren en service van topkwaliteit te leveren. Hartelijk dank voor uw steun – we kijken ernaar uit u opnieuw te mogen bedienen op Shopify en wensen uw bedrijf veel succes toe!
Met vriendelijke groeten,
Lewis en het Locales.ai-team
This app is amazing and so is the support. It is really easy to setup and if you have any question it gets answered within 1 minute (yes really). I have used a lot of translations apps before and this is by far the best. Special thanks to Selina for helping me with some questions.
Thank you so much! We’re truly touched by your kind words and are happy that our app have made a difference for you. It’s feedback like yours that really validates our efforts to provide the best possible service. We’re committed to continuing to improve and support you along your business journey. We hope to be with you every step of the way!
Selina and Locales.ai team
I’ve had an amazing experience working with Nico and the entire team. They have been incredibly helpful, providing me with top-notch support every step of the way. Their professionalism, knowledge, and attention to detail made the entire process smooth and easy.
Thank you so much for your amazing review. We’re thrilled to hear about your positive experience with Locales.ai. Your kind words about our professionalism, knowledge, and attention to detail mean a lot to us, and it’s wonderful to know that we could make the process smooth and easy for you.
It’s always our goal to provide top-notch product and support to our users, and your feedback motivates us to keep improving and delivering the best product possible.
If there’s anything else we can assist you with, don’t hesitate to reach out. We’re always here for you!
Thank you once again for your support and trust in Locales.ai.
Best regards,
Lewis, Nico, and the Locales.ai Team
DANGEROUS APP
Out of nowhere, my account was hit with -207,844 credits no warning, no confirmation, no hard limit, nothing. The app continued consuming credits after my balance was already exhausted, due to their own system not having a proper credit cap (which they later admitted).
Support took ages to respond, repeatedly claimed “the team is unavailable,” and dragged the process out while my store functionality was effectively blocked. After granting backend access and waiting through multiple back-and-forths, they finally admitted the issue was caused by their system failure.
And their solution?
They want ME to pay for HALF of THEIR mistake.
Let that sink in:
I never approved going over my credit limit
I never intended to translate more than my balance
Their system allowed it due to missing safeguards
They acknowledge this
Yet they still demand payment to unlock my account
If I don’t pay, I can’t use the app anymore even though the negative balance exists solely because of their broken system.
We’re sorry for the experience you had with Locales.ai.
There was indeed a system issue that allowed translation usage to exceed the expected credit limit without the safeguards we intended to have in place. We acknowledge that this should not have happened, and we understand your frustration with the resulting negative balance and the disruption to your store.
Our team investigated the issue after receiving access to your store and confirmed that the excess usage was related to the system issue rather than something you intentionally requested.
We have been working on improving the credit safeguards to prevent this from happening again. We’re also reviewing how to handle accounts affected by this issue as fairly as possible.
We appreciate you bringing this to our attention and apologize for the inconvenience caused.
Stay away from Locales.ai. Absolutely unacceptable experience.
I strongly advise anyone considering Locales.ai to stay as far away as possible. We have spent over $15K USD on translations using this app, and the result has been nothing short of disastrous. There are huge, obvious bugs that cause product pages to appear half translated in one language and half in another. This is not a minor issue — it completely breaks the user experience and makes a professional e-commerce site look amateurish...
What’s even worse is the total inefficiency in handling problems. These issues have been reported weeks ago, multiple times, and to this day they are still unresolved. No clear answers, no timelines, no ownership.
Customer support is practically nonexistent. Responses are slow, vague, or simply stop altogether. For a paid tool at this price point, this level of support is frankly unacceptable.
To be clear:
Massive translation bugs
Broken multilingual product pages
Weeks of waiting with no resolution
No real customer support
Money spent with zero accountability
This is one of the worst experiences we’ve had. The app is unreliable, the support is missing, and the overall product quality is extremely poor.
Avoid Locales.ai. A complete waste of time and money.
Zbyt drogo, płacisz za subskrypcje, a nie jesteś w stanie przetłumaczyć na 5 języków, bo chcą żebyś dokupił kredytów.
